The Administrative Officer of the Day (AOD) works in the Health Administration Service (HAS) at the Fargo VA HCS (FVAHCS) and reports directly to the Supervisor, Member Services. The employee is responsible for representing the FVAHCS and the Manager, Health Administration Service on all administrative matters during the Weekend, Holiday, Evening and Night (WHEN) hours.

Duties

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Major Duties listed but not limited to: Serves as the principle representative of the FVAHCS Director and other administrative and Health Administration staff during WHEN hours Interacts with patients, visitors, staff, students and volunteers in a courteous, helpful and compassionate manner Provides information and assistance in order to facilitate effective and efficient operations Interprets VA rules and regulations relating to determining legal entitlement to benefits relating to enrollment in the VA health care system, hospital admissions, Community Living Center, non-VA care, and outpatient care Determines benefits for dental treatment, patient transfers, and beneficiary travel, and Veteran death details Provides administrative authority, guidance for advice to the Medical Officer of the Day (MOD) and all other clinical staff concerning administrative matters necessary for operation of the FVHCS during WHEN hours Directly intervenes when problems regarding patient activity occurs, advising clinical staff of appropriate administrative action Observes evaluates and coordinates administrative activities within the Office of Information & Technology (OI&T), Engineering, Laboratory, Radiology, Nursing, Environmental Management personnel and others Prepares gains and losses report and all other related statistical reports Work Schedule: Monday-Sunday WHEN (Weekend, Holidays, Evenings and Nights) hours Telework: Not available Virtual: This is not a virtual position. Position Description Title/PD#: Medical Administrative Assistant (Administrative Officer of the Day)/PD40045A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required Bargaining Unit Position: Yes, AFGE DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. You may qualify based on your experience as described below: GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Proficient in Business Office computer applications as they apply to the administrative processing of patients, to include use of the Automated Data Processing System, Patient Information management System and scheduling and admissions packages; experience in providing orientation, situational and technical advise to medical and clinical staff regarding administrative operational policy and procedures.. You will be rated on the following Competencies for this position: Administrative LawCommunicationsComputer SkillsOrganizational AwarenessProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires minimal physical effort bus is primarily conducted in an office setting. Physical activities may include things such as standing, walking, bending, sitting, talking on the telephone and/or typing. Some lifting of objects such as suitcases, cases of paper, etc. will be required but generally no more than 50 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Fargo VA Medical Center 2101 Elm Street Fargo, ND 58102 US
• Name: Terry Brassard
• Phone: (970) 263-5097
• Email: [email protected]