The position is responsible for supporting WNCVAMC and VISN leadership in coordinating, planning, implementing, and monitoring activities to ensure effective leadership engagement in high reliability efforts, facilitate a robust patient safety program, drive a culture of safety within the organization, and institute and sustain continuous process improvement efforts.

Duties

This position is located at the Charles George VA Medical Center, Western North Carolina Healthcare System in Asheville, NC. The purpose of this position is to assess the productivity, effectiveness and efficiency of the medical facility health care program activities and operations. The major duties and responsibilities of this position includes but is not limited to the following: Ability to conduct a variety of broad and complex analytical and evaluative studies of medical facility health care delivery system. Conducts management studies in organizational entities with critical problems; conducts and integrates cyclical management studies and conducts studies with Systematic Internal Reviews and Management Briefings. Responsible for the study, analysis, evaluation, and formulation of recommendations for the development and improvement of administrative management and operating programs. Prepares study reports and findings that include substantive and innovative recommendations to improve the effectiveness, efficiency, and productivity of the medical facility health care program. Makes formal presentation to medical management officials to propose major modifications and improvements regarding the facility organization structure and functions. Plans and conducts a variety of broad and complex analytical and evaluative studies of a wide range of medical facility health care delivery services such as organizational structures and management systems for the administrative services in the health care delivery system; human resources, space, equipment and financial resources; medical records administration; and medical facility housekeeping. Applies solid health care administration skills, innovation and data driven decision making in planning, designing, integrating, implementing, modifying, and facilitating the clinical operations. Leads activities regarding HRO and VISN transformation in the journey to zero harm, along with critical sustainment activities. Coordinates with facility leaders, managers to develop effective project/program plans to resolve serious clinical operations situations. Provides in-depth analyses, best practice models, and creative quality program techniques for consideration in project development. Develops innovative strategies and recommendations for initiating and establishing goals, timetables, and procedures for expediting projects. Performs other duties as assigned. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: M-F, 0800 - 4:30PM Telework: This position is authorized for Ad-Hoc Telework Only Virtual: This is not a virtual position. Position Description/PD#: Health Systems Specialist (High Reliability Organization Coordinator)/PD044110 Relocation Incentives: A Relocation Incentive has been authorized for this position Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/25/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: Do you possess one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to responsible analytical or administrative, or clinical experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Must have the Ability to conduct a variety of broad and complex analytical and evaluative studies of medical facility health care delivery system, Conducts management studies in organizational entities with critical problems; conducts and integrates cyclical management studies and conducts studies with Systematic Internal Reviews and Management Briefings. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: missions, organizations, programs, and requirements of health care delivery systems; regulations and standards of various regulatory and credentialing groups; and government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. You will be rated on the following Competencies for this position: Analysis and Problem SolvingOral CommunicationOrganizational Performance AnalysisProject ManagementWritten Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary, being performed for the most part in an office setting with occasional requirements to lift, bend, and carry books, supplies and files. The incumbent will be required to be seated at a computer console for extended periods of time and to be able to prepare reports, manage projects, enter, and review information displayed on a computer monitor. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Charles George VA Medical Center 1100 Tunnel Road Asheville, NC 28805 US
• Name: John Westling
• Phone: 828-333-3451
• Email: [email protected]