This position is located in the United States Agency for Global Media's (USAGM), Technology Services and Innovation (TSI), Information Technology Directorate, Digital Management Division. The incumbent serves as an IT Specialist (System Administrator) (Digital Media Systems Support Group Specialist), planning, design, and integration of computer hardware and software systems required for United States International broadcasting.

Duties

Duties include, but are not limited to: Maintains and administers all digital media broadcast system in order to ensure operation for numerous broadcasting equipment needs. Maintains and administers various account databases containing user accounts, categories, groups, permissions and application security. Manages support and administration of all critical services provided by the Digital Management Division. This shall include the administration of the IDAPS(Integrated Digital Audio Production System) database, the HSM(Hierarchical Storage Management) Database and associated subsystems, and local/remote backup and disaster recovery subsystems; including the administration of various live assists and automated playback/record systems, automated file transcoding systems, third party music scheduling subsystems and computer image digital media software verifications. Designs and maintains user load balancing among servers. Monitors the performance of all digital media broadcast systems and subsystems. Supports and troubleshoots Dalet video servers and related hardware and software running Galaxy Media Asset Management (MAM).Supports and troubleshoots servers and related software running the ScheduAll based Traffic Management System. Provides the digital media broadcast system user community with a high level of technical operating system support; expert problem resolution; and technical liaison with operations and maintenance technicians within VOA and TSI Divisions; provides the entire user community and technical support staff with professional, technical training in all areas concerned with the servers and their operating systems and all relevant software, tools, and utilities. Plans, develops, and implements future broadcast system deployments and upgrades into various areas. Works closely with TSI staff to resolve any internal computer system problems related to broadcast systems. In addition, a close relationship is needed to maintain proper Standard Network Access Protocol (SNAP)broadcast system client images. Responsible for basic level awareness of the TSI's LAN configuration and operation to ensure mission critical service level agreements. Supports, enhances, and provides digital equipment information sessions to Help Desk staff as required.

Requirements

• You must be a U.S Citizen or U.S. National.
• This is a sensitive position. If selected, this position requires the completion of the SF-86.
• Suitability Determination: If selected, you will be subject to a background investigation to establish your suitability for federal employment. The background investigation may include, among other aspects, a review of your credit and legal history.
• This position is covered by a Union Agreement; AFGE Local 1812, 330 Independence Avenue S.W., Room 1169, Washington, D.C. 20237, [email protected], (202)920-4884.
• The full performance grade level for this position is GS-14.
• If you are a male applicant who is born after 12/31/59, you are required to be registered for the Selective Service.

Qualifications

Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience for this announcement is defined as all of the below: Planning, organizing, coordinating, implementing, researching, and developing requirements; Assessing the performance of IT/Broadcast systems and their operations or procuring new technologies to support and enhance broadcast operations; Planning, designing, developing and facilitating deployment of new systems, assessing systems operations, and upgrading information technology relative to broadcast operations; AND Conducting Security Assessments/Maintenance; and providing input on evaluating future applications and their impact on enterprise architecture, migration strategies such as planning for continuity of operations, and resolutions to issues of systems operational performance. NOTE: Applicants must ensure their resumes reflect their experience with all of the above specialized experience criteria.

Education

Education is not required for this grade level. It cannot be used for qualification purposes.

Contacts

• Address
• Name: Kyle Turner
• Phone: 202-920-2397
• Email: [email protected]