As a Lead Information Technology Specialist (Cloud Engineer/INFOSEC) at the GS-2210-13, you will be part of the Office of Information Technology, Equal Employment Opportunity Commission. If selected, you will serve as an Information Technology (IT) Specialist in the System Administration Branch, Infrastructure Management and Operations Division (IMOD), Office of Information Technology (OIT) as the Technical/Security/Exchange-Outlook Lead for the Agency's cloud computing efforts.

Duties

Serve as the operations and management principal for the Agency's cloud services, maximizing services automation and control. Lead Microsoft Exchange/Outlook Engineer analyzing, designing planning, implementation, administration, troubleshooting, monitoring performance. Lead cloud services requirements analysis, design, planning, implementation, administration, troubleshooting, monitoring, performance analysis, and security and cost management for the enterprise. Develop systems security contingency plans and disaster recovery procedures for the Agency’s cloud services. Assist, establish, and maintain robust governance, compliance, and risk management programs for the Agency's cloud services. Develop and implement programs to ensure that cloud users are aware of, understand, and adhere to systems security policies and procedures, this include diagnosing and resolving problems in response to customer reported security incidents. Analyze and implement Federal security guidelines, testing solutions, and documenting guidelines per the Federal Information Security Management Act (FISMA) and the Agency's security policies.

Requirements

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period

Qualifications

IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. For the GS-13: You must have at least one year of specialized experience equivalent to the GS-12 level in Federal service. Specialized experience must include demonstrated experience with Azure Cloud Services operations; Azure Architect, Azure Administration, or Senior Cloud Engineer; Network security operations; and Collaboration Applications. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS- 13 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education substitution.

Contacts

• Address Equal Employment Opportunity Commission 131 M Street, NE Washington, DC 20507 US
• Name: EEOC Jobs
• Email: [email protected]