The Lead File Clerks works in the Health Information Management File Room/Scanning Unit. The Lead Scanning Specialist leads GS-4 , Scanning Clerks.

Duties

Duties include but are not limited to: Incumbent will lead a team of GS-4 level File/Clerks Scanners and perform duties related to the receipt, intake, indexing, and transfer of health and administrative information. Perform duties related to the receipt, intake, indexing, and transfer of health and administrative information. Scanning hardware and software. Maintain a daily productive log of scanning and indexing activities. Sort loose medical record documents daily. Conduct follow-up activities, which require tact and persistence when information isnot received in a timely fashion Directly responsible for pulling and retrieving medical records for other indirect patient care activities i.e., research, quality management, external peer reviews, utilization review, etc. Distribute workload to his/her team. Train new hires on methods, techniques and scanning programs used. Maintain program and administrative reference materials, policies, procedures and other written procedures from the supervisor. Research, learn and apply a wide range of qualitative and or quantitative methods to identify and analyze and improve team effectiveness, efficiency and work products. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Adhoc telework. Telework eligibility will be discussed during the interview process. Work Schedule: Monday-Friday 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Lead File Clerk/PD029800 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2023. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Manages filing sequence of both administrative and medical records necessary to properly index and scan information into VISTA and perform data entry responsibilities. Utilize multiple systems and current computer technology regarding imaging applications, PC Fax applications, and numerous VISTA applications. Scanning, uploading, indexing, and destruction of nonelectronic health records and electronic health record. Communicating effectively with internal and external customers Ensure that all necessary health/administrative information is integrated into Computerized Patient Record System (CPRS)/ and or Electronic Health Record through PC scanning hardware and Vista Imaging software OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education was obtained in an accredited business, secretarial or technical school, junior college, college or university.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond high school education as described above that demonstrates my ability to perform the duties of this position. For the GS-05, only education in excess of 60 semester hours (2 years) is creditable. Transcripts must be submitted with application if using education to qualify. Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. You will be rated on the following Competencies for this position: Computer LanguagesCustomer Service (Clerical/Technical)Lead or SuperviseManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work involves considerable walking, standing and bending in searching form various files. There isoccasional lifting and carrying of such items as record boxes and bulky files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address West Palm Beach VA Medical Center 7305 North Military Trail West Palm Beach, FL 33410 US
• Name: Nicole Lynch
• Phone: 701-239-3700 X4388
• Email: [email protected]