The Program Support Assistant (PSA) serves as a member of VISN 23 Emergency Department under the direction of the Emergency Department Program Manager. The Program Support Assistant is a critical member of the Emergency Department and is essential for the coordination and support of daily operations. The PSA will provide administrative assistance for all manners of administrative need.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/19/2023. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs activities that support computerized scheduling and staffing procedures. Prepares correspondence, reports, and other documents, such as graphics or tables within text, editing and reformatting electronic drafts, based on information gathered from program files or other records. Establishes and maintains program files and records and processes incoming/outgoing written correspondence. Experience in timekeeping functions, scheduling meetings and/or preparing minutes; (This experience must be well documented in your resume or application package). You will be rated on the following Competencies for this position: Computer SkillsCustomer ServiceEducation and TrainingFlexibility Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week worked and the month and year start/end dates spent in such employment. Physical Requirements: There may be walking, standing bending and moving or carrying of medium items such as files and documents (0-20 pounds). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Tracy Casady
• Phone: 402-995-4028
• Email: [email protected]