This position is located in the e-Discovery Group, Legal Information Technology Unit in the Legal Division and provides support on matters related to all forms of litigation. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

Duties

Designs and executes search, review, and analysis strategies for employing sophisticated eDiscovery software applications such as Relativity (including Case Dynamics), Veritas eDiscovery Platform (Clearwell), Microsoft 365 Advanced eDiscovery, CaseMap, TimeMap, TextMap, Encase, FTK, Nuix, Sanction, and Trial Director (collectively, “eDiscovery Tools”), to locate, recover, organize, and produce potentially responsive Electronically Stored Information (ESI). Assists in the development of and maintenance of policies and procedures for use in administering the Legal Division’s eDiscovery and other information technology initiatives, information storage and processing systems and eDiscovery-related software applications. Ensures that procedures for the use of eDiscovery Tools are consistently followed. Responsible for locating, organizing and producing Electronically Stored Information (ESI) in response to investigations, litigation-related discovery requests, subpoenas, interagency document requests, congressional inquiries and Freedom of Information Act (“FOIA”) requests. Analyzes processes and problems relative to the design and efficiency of the eDiscovery systems. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of applicable servers. Performs system testing and troubleshooting to correct problems relative to interface and interoperability of system components such as hardware, systems software, and applications programs. Provides agency attorneys, paralegals and other staff with training and other technical assistance specifically dedicated to identification, collection and review of Electronically Stored Information (ESI), including the operation of eDiscovery Tools. Partners with agency IT professionals and attorneys to identify and develop specifications for upgrading eDiscovery software applications, budget for future eDiscovery operations, and supervise the activities of private contractors hired to assist in completing high volume eDiscovery projects. Provides proactive consultation and instruction to system users to ensure proper usage and seamless implementation of changes.

Requirements

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.  Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the GS/CG-12 grade level or above in the Federal service.  Specialized experience is defined as experience executing strategies in automated litigation support technology, including eDiscovery software applications (e.g., Veritas eDiscovery Platform (Clearwell), Microsoft 365 Advanced eDiscovery, and Relativity) for the various stages of the Electronic Discovery Reference Model (EDRM); providing litigation support services for eDiscovery requests; and providing technical assistance and training to attorneys and paralegals/legal assistants in the operation of eDiscovery automated litigation support systems. You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies: • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information, click here. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

Education

There is no substitution of education for the experience for this position.

Contacts

• Address Federal Deposit Insurance Corporation FDIC Human Resources Branch 300 S Riverside Plaza 15th Floor Chicago, Illinois 60606 United States
• Name: Carlos Soria
• Phone: 312-382-6889
• Email: [email protected]