The primary purpose of the work in the IT Asset Manager position is to manage, control, and protect the organization's IT assets throughout their life cycle, from acquisition through final disposition. In addition, the IT Asset Manager designs, develops, and implements the organization's asset management strategy. This position provides services in a mission critical 24x7/365 days/year environment and in certain circumstances may require onsite support during non-business hours.

Duties

As the IT Specialist(Asset Manager), you will:

Requirements

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• See "Other Information" section regarding Selective Service requirements.

Qualifications

Candidates must meet the Qualification Standards Handbook requirements for the NF-2210-12/13. NF 12 Candidates must possess at least one year of specialized experience, equivalent in responsibility to the federal NF-11 level, demonstrating practical knowledge of IT asset management principles, practices, and tools for a major organization or institution. NF 13 Candidates must possess at least one year of specialized experience, equivalent in responsibility to the federal NF-12 level, demonstrating practical knowledge of IT asset management principles, practices, and tools for a major organization or institution. Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your résumé how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. Demonstrate Expert knowledge of applying practical expertise in implementing effective asset management practices. Ability to manage multiple projects simultaneously and demonstrated attention to detail.  Demonstrate knowledge of advanced IT principles, concepts, methods, standards, and practices. Applies expertise to design, develop, and implement the organization's asset management strategy. Demonstrated hands-on experience with ServiceNow platform and Leverage platform capabilities to enhance asset management processes. Demonstrates expertise in IT Asset Management (ITAM) lifecycle processes. Ability to apply knowledge to streamline asset workflows and enhance operational efficiency. Proficiency in understanding and aptitude in employing analytical and evaluative methodologies, protocols, and strategies to effectively manage fiscal and human resources, encompassing the capability to estimate cost of program and contractors. Collaborative and leadership-ability to work in a team environment, delegate task and motivate team members. Ability to communicate effectively orally and in writing to prepare and present briefings to senior management officials on complex/controversial issues. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.  "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Requirements

Level	Education
GS-5 (or equivalent)	bachelor's degree
GS-7 (or equivalent)	1 full year of graduate level education or superior academic achievement
GS-9 (or equivalent)	master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11 (or equivalent)	Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

or

Experience

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

and

Specialized Experience for GS-7 (or equivalent) and Above: Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Contacts

• Address National Gallery of Art 4th and Constitution Avenue NW, Washington, District of Columbia 20565 United States
• Name: Staffing
• Phone: 202-842-6814
• Email: [email protected]