About the Position: Ambulatory Clinical Offices that support Active Duty Service Members, Family Members to include Pediatrics and Retirees; reception desk setting with robust workstations(dual monitors, desktop or laptop, option for audio headset for comfortability during phone communications; duty hours vary between 0600-1600, but not to exceed 8 hours during a normal work day; overtime or comp time based on mission requirements. This is a Direct Hire Solicitation

Duties

Generate a variety of reports on the status of referrals submitted by providers within the Health Clinic. Utilize office automation equipment to type a variety of material such as progress reports; memos; medical summaries from written drafts or oral instructions. Receive consults for medical services. Assist staff in resolving patient complaints involving the referral tracking system. Manage the referral process by tracking referrals as they progress through the system. Utilize automated systems to identify providers who are incorrectly using the database.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position requires a National Agency Check w/ Inquiries (NACI) background check.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination. A candidate selected to this position will be required to sign a statement consenting to annual seasonal influenza vaccination.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
• This position is subject to screening and update of required immunizations unless exempted for medical or administrative reasons in accordance with Army Regulation 40-562, Chapters 3 and 4.
• Must be able to obtain and maintain Basic Life Support (BLS) Training and Certifications from the American Heart Association and the American Red Cross within 6 months of hire.
• Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CU DHA STAND-ALONE MKT-KENNER AHC DO NOT USE Fort Gregg-Adams, VA 23801 US
• Name: Army Applicant Help Desk