Job opening: Contact Representative (Office Automation/Physical Evaluation Board Liaison Officer)
Salary: $46 696 - 60 703 per year
Published at: Sep 05 2023
Employment Type: Full-time
About the Position: This position provides support to soldiers undergoing processing through the disability system. The work hours for this position are M-F 0730-1630.
Duties
Provide support to soldiers undergoing processing through the disability system.
Coordinate travel arrangements, services, and medical appointments for patients.
Utilize various computer software programs to maintain database records.
Request off-post treatment records and forms to coordiante patient appointments.
Prepare documentation for service members' medical treatment records and disability evaluation board.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Incumbent must successfully complete the 6I-F4/340-F3 training and certification course within 180 days of their appointment and annually thereafter.
- Must be able to lift 25 lbs.
- This position has a mandatory seasonal influenza vaccination requirement.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.
Specialized Experience: One year of specialized experience which includes working with patients to schedule appointments, reviewing medical records, documents and forms for accuracy and utilizing a variety of database software programs to prepare data for reports. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Computer SkillsManages and Organizes InformationOral CommunicationWritten Communication
Education
This job does not have an education qualification requirement.
Contacts
- Address JT-DHA-DD83DC DHA CENTRAL TEXAS MKT-DARNALL AMC
DO NOT USE
Fort Cavazos, TX 76544
US
- Name: Army Applicant Help Desk
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