The Supervisory Health System Specialist position is located in the Office of the Chief of Staff in VA San Diego Healthcare System. The incumbent oversees all functions related to healthcare providers' professional credentials supporting all divisions of the VAMC in accordance with VHA Credentialing and Privileging, Directives, VA Handbooks, Policies, Memos & Notices.

Duties

Duties include but are not limited to the following: Identify/present to leadership the resources necessary for accomplishing the mission and/or function of the facility's Credentialing and Privileging program. Demonstrate expertise in utilization of the VetPro credentialing system including knowledge of the credentialing and privileging process, documentation of primary source verifications, and how to audit credentialing files and/or reporting functions. Identify developmental and training needs of employees; provide or arrange for needed development and training; advocate to leadership and/or program officials for training resources. Utilize cost-effectiveness, cost-benefit, and cost-utility analyses in programmatic prioritization and/or decision making. Conduct supervisory reviews of completed tasks, present information, and make recommendations on how to improve. Develop statistical, graphical, and narrative reports justifying training or changes in processes to improve systems effectiveness/efficiency and/or customer service quality. Determine appropriate actions, including those resulting from VISN and local level reviews, initial and recredentialing processes, reporting and data trends, identify issues that require further review, electronic credentialing database and/or clinical privilege maintenance. Monitor and audit the VAMC C&P program utilizing VetPro reports, mandatory auditing and reporting tools. Ensure national level reporting requirements are accurately completed, quarterly security reports, quarterly accuracy certification of the Our Provider's website, and accuracy of the VA/DoD shared provider registry. Ensure mandatory reviews and recommendations are documented in the electronic credentialing database; manage facility accounts; ensure appointed licensed providers maintain an active enrollment. Ensure information accuracy; review credentialing files for inaccuracies; manage troubleshooting efforts; take corrective actions; and conduct quarterly reviews and/or certifications. Manage enrollments, single queries and re-enrollments; prepare and submitting reports for adverse privileging actions. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist (Credentialing & Privileging)/PD99874A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/20/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: accomplishing quality work that is compliant with regulatory requirements/procedures, Joint Commission standards, laws, VHA Credentialing and Privileging (C&P) policies and requirements. You will be rated on the following Competencies for this position: Administration and ManagementInterpersonal SkillsLeadershipQuality AssuranceTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address San Diego VA Medical Center 3350 La Jolla Village Drive San Diego, CA 92161 US
• Name: Jamie Palazzolo
• Phone: 5628268000 X4660
• Email: [email protected]