The San Diego VA Healthcare System is hiring a High Reliability Officer (HRO). The position can be filled by any one of multiple occupations. This announcement is for a Health System Specialist.

Duties

For other occupations, please apply on the following announcements: Pharmacist: https://www.usajobs.gov/GetJob/ViewDetails/757358200 https://www.usajobs.gov/GetJob/ViewDetails/757358100 Social Worker: https://www.usajobs.gov/GetJob/ViewDetails/757358800 https://www.usajobs.gov/GetJob/ViewDetails/757358500 RN: https://www.usajobs.gov/GetJob/ViewDetails/757357900 Psychologist: https://www.usajobs.gov/GetJob/ViewDetails/757361500 https://www.usajobs.gov/GetJob/ViewDetails/757361200 The HRO participates in the stewardship and responsibility for operations of the organization as a whole, executing the Director's vision for the framework of healthcare delivery, projects or programs of a specialized nature and direction of services and programs across the enterprise. Develops a thorough, administrative, and strategic operational initiatives of the organization that enables the specialist to identify problems, analyze data, and recommend resolutions based on specific knowledge of the organization's objectives and priorities, resources, and catchment area. Plans, organizes, trends and reviews requests for resources within their assigned executive's chain of command and makes recommendations based on the relative needs while considering their ability to utilize the resources requested. Assists in prioritizing resource allocations throughout the healthcare system in conjunction with other Director's Office Staff. Assists the Executive Leadership Team in assessing the needs in a realistic fashion, documenting them effectively, and presenting them to a diverse audience of internal and external stakeholders. Reviews policies and procedures that are in conformance with the overall philosophy of the Veterans Health Administration (VHA) related to all aspects of healthcare programs. Reviews audits and evaluations which are conducted at the facility. This includes reviews by the Joint Commission, Medical Inspector, and Inspector General, and program evaluations which requires monitoring progress. Deals with problems arising from quality-of-care issues and consumer complaints arising from individual patients, Veterans groups, Congressional offices, and other stakeholders. Conducts analytical studies on particular operational processes, issue topics, or related special projects. Tasked with improving the overall quality of care to the health care system using a mixture of leadership, patient safety and continuous process improvement tools and techniques such as Lean Thinking. Subject matter expert for managing culture change throughout the facility and will be a key link in collaboration between leadership, patient safety and continuous process improvement disciplines and integrating High Reliability concepts into facility wide strategic plans and initiatives. Analyzes and evaluates broad and difficult problems, applies extensive qualitative and/or quantitative methods for program improvement, makes recommendations for complicated solutions; and the related ability to apply health care management principles to complex problem solving situations. Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description Title/PD#: Health System Specialist (High Reliability Officer)/PD13291A Relocation/Recruitment Incentives: May be authorized for a highly qualified applicant relocating to the San Diego, CA commuting area. Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-13 grade level: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: This position has INDIVIDUAL OCCUPATIONAL REQUIREMENT (IOR) which is a basic requirement that must be met to qualify for entry into this job series, and it is something that cannot be waived. To meet the basic requirement for the Health System Specialist Occupational series, applicants must demonstrate one of the following. Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR You may qualify based on your experience as described below: GS-13 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision For Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address San Diego VA Medical Center 3350 La Jolla Village Drive San Diego, CA 92161 US
• Name: Roberto Mejia
• Phone: 310-478-3711 X48399
• Email: [email protected]