The Beneficiary Travel Clerk works as part of the Beneficiary Travel Section of Fiscal Service at the Indianapolis VAMC. The incumbent's main duties are to provide patient program support, program administration, administrative support, excellent customer service to all staff and veterans and perform other related duties as assigned.

Duties

Duties include but not limited too: The Bene travel program provides transportation at government expense to beneficiaries and their attendants traveling to and from Department of Veterans Affairs (VA) facilities and other places for the purpose of examination, treatment or care. The incumbent is responsible for coordinating work operation, providing coverage and assuring that the work is completed in a timely manner. The incumbent oversees the processes for determining eligibility for beneficiary travel, processing requests for reimbursement for travel, maintaining fund control points within the travel office. Completes authorized travel reimbursement voucher for veterans who are eligible to receive travel funds by mileage, actual expenses, bus fare, etc. by utilizing the Veterans Information Systems and Technology Architecture (VistA) and the Digital Signature Checkout (DSCx). Work Schedule: Monday - Friday 7:30 am to 4:00 pm Compressed/Flexible: Not available Telework: Not available Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant and Clerk/PD99690S and PD99780S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 5 position you must have served 52 weeks at the GS 4. For a GS 6 position you must have served 52 weeks at the GS 5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Preferred: Transportation preferred experience. CPRS and hospital information on clinic locations, managing veteran appointments, customer service skills, VA computer systems knowledge. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience at the GS-05 level is defined as : You must have one year of specialized experience equivalent to at least the next lower grade GS 4, in the normal line of progression for the occupation in the organization; establishing employees in the system, building approval chain, complete online bookings, and coordinates training. Educational substitution for the GS5 specialized experience: 4 years above high school (transcripts required). Specialized experience at the GS-06 level is defined as: You must have one year of specialized experience equivalent to at least the next lower grade GS 5, establishing employees in the system, building approval chain, complete online bookings, and coordinates training. There is no educational substitution at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mainly sedentary in nature For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis, IN 46202 US
• Name: Shawnta Newman
• Phone: 317 217 0559
• Email: [email protected]