This position is located in the Department of Veterans Affairs, Veterans Benefits Administration (VBA) Education Service (EDU). The incumbent is responsible for strategy development and planning, continuous improvement efforts, project management, and collaboration activities with internal and external stakeholders, which is vital to EDU's mission.

Duties

Serve as a Program Analyst for the Strategic Initiatives and Integration Team on the Program Integration Office Staff, and reports to the Chief, Strategic Initiatives and Integration Team, Education Service. Ensure that the organization's strategic plan, mission, vision, and values are communicated to Education Service staff and integrated into the service?s strategies, goals, objectives, work plans and work products and services. Maintain knowledge of current program and administrative reference materials, project files and relevant background documents in order to answer questions from staff on procedures, policies, directives, etc. Estimate and report to the supervisor or leadership on progress in reaching established milestones and deadlines for completion of assignments, projects, and tasks. Apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze, and improve Education Service?s effectiveness, efficiency, and work products. Work with stakeholders across organizations, functions, and levels to build understanding and solve challenging problems. Develop metrics, measure results, and integrate new methodologies into existing systems. Develop mechanisms for gathering or using existing quantitative and qualitative data to help stakeholders understand their customers. Develop insights to inform decision-making, identify and scope problems; and embark on new research areas worth exploring through innovative methods. Plan and facilitate workshops, meetings and/or other interactive sessions to gather feedback and insight from key customers and stakeholders. Make research findings relevant and impactful through a variety of formats such as insights, stories, videos, experiences, and exhibits.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/01/2023. The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here Specialized Experience: GS-13: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-12) in the federal service. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. Specialized experience for this position is defined as: (1) identifying trends and provide insights that drive organizational strategy; (2) developing mechanisms for gathering or using existing quantitative and qualitative data to develop insights to identify problems and inform decision-making; (3) strategizing improvement efforts, managing projects, and collaborating on activities with internal and external partners. There is no education substitution at the GS-13 grade level. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

An unofficial or official copy of your transcripts must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education: http://ope.ed.gov/accreditation/

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]