The Health System Specialist will serve as an Operations Analytics Officer for the Charlie Norwood VA Medical Center (CNVAMC) within the Operations Analytics Office. The primary responsibility is to analyze, evaluate, and advise medical center leadership on all Business and Health Operational data to optimize resource utilization and information management.

Duties

Major duties include management and oversight of Business Health and Operations data reporting structure and dashboards. The work involves developing systems for monitoring administrative and clinical workload and outcomes throughout the medical center. Other duties include, but are not limited to the following: Responsible for designing data reporting mechanisms and database applications required for their support; Coordinates, determines, evaluates, and conduct facility/service level compliance with VHA/ VA/Federal policies, directives, operational memorandums; Participates in the development of and monitors performance metrics; Utilizes mastery knowledge of qualitative and quantitative methods for assessment and improvement; Conducts analytical studies on particular operational process issue topics, or related special projects; Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise; Makes clear and convincing oral presentations. Listens effectively and clarifies information as needed. Provides operational support and expertise to executive leadership; and Executes and assist executive Leadership in decision-making Work Schedule: Monday thru Friday; 8:00 am - 4:30 pm Position Description/PD#: Health System Specialist - Operations Analyst/PD16399A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/07/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience and/or education as described below: BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Specialized Experience Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned) Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. GS-13 Requirements: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience includes: analyzing, evaluating, and advising medical center leadership on all Business and Health Operational data to optimize resource utilization and information management; Uses specialized knowledge and skills pertaining to data retrieval, and report building; identifies information needed to manage critical aspects of field operations and design and development of information, analytical studies, and data templates; extracting data from VA's corporate data systems and/or developing database applications, surveys or other tools to collect required information and update reports. Participates in the development of and monitors performance metrics used in evaluating the line program management; gathers, consolidates, and incorporates best practices of performance metrics and makes recommendations to enhance and improve the effectiveness of program management policy, standards, and review. Duties also include management and oversight of Business Health and Operations data reporting structure and dashboards. Preferred Experience: Experience extracting data from VA's corporate data systems and/or developing database applications, surveys or other tools to collect required information and update reports. You will be rated on the following Competencies for this position: Data Management Analysis and Problem Solving Organizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Incumbent will be required to have a valid driver's license to visit the multiple sites of care of the facility to assess program effectiveness and milestone completion of implementation plans. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. le-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Charlie Norwood VA Medical Center One Freedom Way Augusta, GA 30901 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]