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Duties

WHAT IS THE COMMUNICATIONS AND LIAISON (C&L) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Communications and Liaison, Office of Communications, Intranet and Digital Services Support (IDSS) The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Consults with appropriate experts in the development of a Web site design that will effectively present information in the most complete, comprehensive and user-friendly manner. Provides written and oral guidance and advice to Web content providers on presentation of material and methods of validating new and current material. Meets with management and employee groups of each business unit to assess customer needs in relation to the assigned Business Unit's Web information services. Assists the assigned Business Unit in monitoring the web site content to ensure it remains current and accurate, and ensures site references provide the expected navigation through the Web. Identifies system complaints and problems in relation to Web design and coordinates with appropriate experts for resolution.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-12: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 level in the Federal Service. Examples of specialized experience include: Experience with analytical methods and procedures sufficient to conduct research and provide advice/recommendations on the application and integration of Internet services; Experience in the assigned organization sufficient to work programs and processes, consult and coordinate with appropriate experts, and ensure that website development meets the information needs of the customer; and, Experience in website development sufficient to discuss and work problems with appropriate experts, understand and interpret policies and procedures governing the planning and delivery of Web products, and to provide advice, guidance, and recommendations on issues affecting Web design. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address CL - Communications 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Cincinnati External
• Email: [email protected]