This position is located at Baltimore National Cemetery in Baltimore, MD. The incumbent will perform a variety of operational activities and administrative tasks for the Baltimore National Cemetery (BNC) which is comprised of: Baltimore National Cemetery, Annapolis National Cemetery, Loudon Park National Cemetery, Point Lookout Confederate Cemetery, and the government lots at Congressional Cemetery.

Duties

This is a bargaining unit position. This position is represented by NAGE. Please note that as provided for in the NAGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local facility in which this position is being filled, the SECOND area of consideration will be employees at other VA facilities, and the THIRD area of consideration will be all other eligibles. This is a multi-tasking position whose primary duties include assisting in the administrative and contractual management of BNC. Primary duties will include: Various Program Management support and Quality Assurance activities, Cemetery Representative duties, Contractor Officer Representative (COR) duties, administration of Veterans Affairs Time and Attendance System (VATAS), budget responsibilities, management and timeliness of marking graves, managing the accuracy of interment data in the Management and Decision Support System (MADSS), management and reconciliation with the Burial Operations Support System (BOSS), Gravesite Burial Status and Accounting Tool (GBSAT), Geographical Information System (GIS), AutoCAD (computer aided design) Maps, administrative and clerical duties, and daily public relations and may be tasked with Veteran outreach as needed. Represents the Baltimore National Cemetery coordinating committal services, communicating with funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery. Provides information to bereaved family members concerning gravesite and marker information. Orders, receives, and inspects niche covers and headstones. Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites. Duties may include but are not limited to: maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites. The incumbent primary responsibilities pertaining to budget support includes backup timekeeper and contract tracking. Assists Management Analyst in accumulating, reviewing, and consolidating the budgetary data and estimates regarding personnel, supplies, equipment, services and accomplishes procurement. Helps in resolving questionable items and problems with the Management Analyst and recommends changes in policy (as needed). Work Schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: Not Available Remote/Virtual: This is not a virtual or remote position. Position Description Title/PD#: Program Support Assistant/ 425730 The full performance level of this position is GS-07. Relocation Expenses: Not authorized Recruitment Incentives: Not authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• You must have the ability to type at least 40 words per minute.
• You must possess and maintain a valid state driver's license.

Qualifications

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 09/11/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade.Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Must have the ability to type at least 40 words per minute. Must possess and maintain a valid state driver's license. You may qualify based on your experience, as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: analyzing data; preparing graphs, charts, presentations, maintaining a database system; tracking and resolving claims; scheduling appointments; coordinating meetings and scheduling conferences; establishing and maintaining an efficient filing and reference system for all files; using automated data processing equipment to generate a variety of reports; typing letters, memos, reports, etc. in final form; processing incoming and outgoing materials such as correspondence, reports, memorandums, and other forms of written communication; establishing priorities and setting deadlines; providing an interpretation of policies; gathering data; preparing reports, and making recommendations or determinations; develop findings, recommendations, and justifications, etc. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You will be rated on the following Competencies for this position: Budget AdministrationComputer SkillsCritical ThinkingOral CommunicationWriting Physical Requirements: Employee sits comfortably to do the office work. There will be an ample amount of walking; standing; bending; carrying of light items such as papers, books, small parts; supplies purchased; or driving an automobile, etc. As a Cemetery Representative and COTR the incumbent will be required to walk and stand outside through some extremely inclement weather as the season dictates. The position also requires assisting with the moving of caskets placed on wheeled biers into committal shelters. Periods of keyboard work is required at computer terminals and typewriters. Occasional lifting of heavy records containers is required. Incumbent is required to operate a government sedan or van and must possess a valid state driver's license.

Education

There is no educational substitution for the GS-07 level..

Contacts

• Address Baltimore National Cemetery 5501 Frederick Avenue Baltimore, MD 21228 US
• Name: NCA Human Resources Center
• Phone: (317)916-3660
• Email: [email protected]