Job opening: Program Support Assistant
Salary: $49 113 - 70 948 per year
Published at: Aug 28 2023
Employment Type: Full-time
This position supports the DEO in establishing, maintaining, and evaluating the quality of health professions training programs and the quality of care delivered by health professions trainees at the VA medical facility. The purpose of this position is to coordinate administrative and support services to assist the HPEO in fulfilling requirements related to VHA's academic mission and program requirements of OM and HPEO accrediting bodies.
Duties
- Provides technical and administrative guidance necessary to achieve efficient service operations within the VA medical facility and maintain stakeholder satisfaction.
- Prepares and tracks documents and correspondence to coordinate actions and close action items.
- Anticipates obstacles to operational management that are likely to interfere with the accomplishment of objectives and takes or recommends the necessary action to prevent their occurrence.
- Assists management and supervisors with human resources (HR) processes, catalogs actions and paperwork, and provides advice to accomplish supervisory goals.
- Provides required documents within required timeframes for position management, hiring actions, FTE requests, and performance appraisals.
- Provides administrative orientation and training to new employees within HPEO.
- Provides support to management in a wide range of strategy development and planning; ensures that appropriate and consistent sources of information are available; assess management techniques, processes, and styles for improving organizational effectiveness; assists with the implementation of management improvements in administrative areas; and assists in the development of program documents for personnel matters, and organizing logistics for review processes, accreditation reviews or site visits, and tracking outcomes.
- Facilitates performance measure goals by monitoring, reporting, and acting on suspense items, accreditation standards, needs assessments/surveys, and budgetary requirements.
- Assists in the formulation and execution of budget estimates and assists with preparing and updating the budget spreadsheets which are used in budget briefings.
- Provides financial support in both the formulation and execution phases of the allocation of HPEOs operating accounts.
-Performs other duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday through Friday 8:00am- 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD99462S
Financial Disclosure Report: Not required
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/15/2023.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-6 position you must have served 52 weeks at the GS-5.
For a GS-7 position you must have served 52 weeks at the GS-6.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Under the supervision of the department manager must have knowledge and skill in office automation, of software programs and automated systems utilized by VHA. Uses computers, software applications, databases, and automated systems to accomplish work. Identifies a need for and knows where or how to gather information, organizes, and maintains information or information management systems. Knowledge of management and organizational techniques, systems, and procedures to perform a wide variety of administrative and program support functions related to management, administration, process improvement, and administrative planning. Skill in general computer applications necessary to produce executive correspondence. Ability to write reports that accurately reflect findings and recommendations related to program support activities and status. Knowledge and skill in using word processing, spreadsheet, electronic mail, database, flowcharting, and fund management computer applications programs.
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge and skill in office automation, of software programs and automated systems utilized by VHA. Uses computers, software applications, databases, and automated systems to accomplish work. Identifies a need for and knows where or how to gather information, organizes, and maintains information or information management systems. Knowledge of management and organizational techniques, systems, and procedures to perform a wide variety of administrative and program support functions related to management, administration, process improvement, and administrative
planning. Skill in general computer applications necessary to produce executive correspondence. Ability to write reports that accurately reflect findings and recommendations related to program support activities and status. Knowledge and skill in using word processing, spreadsheet, electronic mail, database, flowcharting, and fund management computer applications programs.
You will be rated on the following Competencies for this position:
Administration and ManagementBudget AdministrationClerical
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Contacts
- Address VA NY Harbor Healthcare System
423 East 23rd Street
New York, NY 10010
US
- Name: Alicia Franklin
- Phone: 716-393-8342
- Email: [email protected]