The Program Support Assistant (PSA) is under the Sterile Processing Services (SPS) Section of Nursing Services under the Nurse Executive Services within the Minneapolis VA Health Care System. The PSA participates actively in the management of the SPS Section as the Program Specialist to the Chief and Assistant Chief of Sterile Processing Services providing analytical and evaluative support to the SPS department for administrative functions.

Duties

Major duties include, but are not limited to: Serves as the subject matter expert for daily scope tracking data, instrumentation purchase agreements and pay for performance instrument repair contracts. Develops electronic data management systems based on above collections and analysis needed to maintain critical operating information of the Service Line. Responds to management's need for improved databases, data analysis of all scopes/instrumentation,- use, reuse, cleaning, disinfection, orders/reorders, repairs, end of life for all procedures performed in the hospital and CBOC. Determines plans for new procedures and instrumentation needed with cost/benefit, and analysis of FTE needed to meet the demands of procedures for SPS Identifies more efficient reporting methods by determining ways to apply computer capabilities to appropriate work records and administrative operations. Brings data together into one comprehensive report with analysis or information for analysis related to cost and quality. Fact-finding and analysis of data (volume, costs, forecasts needs for additional instrumentation/FTE/surgery schedule modifications, etc. before needs arise) and preparation of findings as assigned for review. Maintains consistent communication with clinical service line personnel at all levels. Supports administrative activities utilizing various complex databases and computer applications including spreadsheets, databases, word and presentations. Mentors and trains supervisors and administrative support staff in all SPS departments in the use of data management techniques and assists them in the development of data tracking tools. Serves as the ADPAC for the entire SPS Service Line and is responsible for routine maintenance of employee computer access accounts including regular review of program access and employee training compliance. As part of the leadership team, must be familiar with all organizational problems within the department and independently initiates program recommendations and decisions regarding SPS, as delegated by the department Leaders. Performs administrative support duties in by performing general office work and data management. Organizes and records meetings as necessary, creating invites in Outlook and reserving rooms, preparing agendas and needed equipment. Responsible for the coordination of the personnel paperwork (such as 52s, leave tracking, timekeeping, etc) and tracking for the department. Performs other duties as assigned. Work Schedule: Monday - Friday, 7:00am - 3:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Ad Hoc Only telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD605840 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. The specialized experience for this position is defined as: collecting and entering data; conducting analysis of data and providing advice or recommendations to management related to program issues and improvements; researching policies and regulations; maintaining program initiatives and goals; providing technical service to patients and/or other staff in relation to a program. You will be rated on the following Competencies for this position: ClericalData ManagementData SystemsPersonnel Security and Safety Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Amanda Martin
• Phone: 313-576-3024
• Email: [email protected]