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Duties

WHAT IS THE RETURN PREPARER OFFICE (RPO) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Strategy & Policy group The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Serves as the focal point for program/policy trend analysis, business review, and strategic planning. The incumbent serves as an advisor to management on organizational strategy and quality review measures. The employee is responsible for making recommendations for the design and development of programs, systems, and strategies based on trend analysis. Works with management and team members in formulating new or revised strategies and business plans. Assists in developing management objectives, strategies, actions, critical success factors and milestones. Consolidates final strategic business planning documents. Designs and proposes strategies that build cooperative partnerships with customers and stakeholders ensuring their needs are considered in the strategic and business plans. Has shared program responsibility for analyzing and evaluating the effectiveness of strategic and business accomplishments. Analyzes work processes; identifies, tests and validates potential best practices. Assures that validated practices are promulgated and adopted organization-wide. Analyzes new/proposed legislation and nationally-mandated policies and procedures to determine the impact on the strategic direction and funding of program operations. Conducts in-depth analysis of program assignments and prepares reports and briefing papers for management. Reviews and analyzes the RPO quality measurement system and other quality assessment reports, employee surveys, customer comments and feedback, and other relevant data. Develops recommendations and supports implementation of improvements.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: ? Performing operational reviews, preparing program evaluations and providing guidelines pertaining the effectiveness of line program operations. ? Advising on program staffing and conducting studies of employee/organizational efficiency and productivity. ? Recommending changes in procedures and techniques to improve baseline measures and organization's work methods. OR One year of graduate level education in a related field of study at an accredited college or university. OR Superior Academic Achievement (SAA) may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last two years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. OR You may qualify by a combination of experience and education. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address RPO 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Laguna Contract External
• Email: [email protected]