This position is located at the Edward Hines Jr. VA Hospital, Hines, IL (578) - a Level 1a Complexity VHA Facility.

Duties

Duties include: -Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. -Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. -Facilitates, coaches, and trains audiences at all levels of the organization throughout the lifecycle of a performance improvement project. -Organizes, directs, controls and coordinates group activities. -Collaborates with clinical teams to effectively improve job satisfaction, performance and cultural climate. -Conducts extensive work in analyzing data and conducting background research on the issue. -Pulls, isolates and manipulates data to identify root causes of a performance issue.-Develops statistical models to measure success of performance improvement actions. -Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, and paretto charts. -Leads a team of subject matter experts, front line staff and leadership through rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean VA TAMCCS and other performance improvement disciplines. -Leads project teams through designed brainstorming sessions to develop solutions towards a specific deliverable or goal during a project.-Creates designs of experiment that align to project goals and team developed solutions. -Directs the team towards sustainable solutions that are mistake proof. -Develops control plans, communication plans, risk management plans, and through closeout of the project. -Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. -Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits of a statistically controlled models such as SAIL. -Identifies systems designs problems that contribute human errors.-Collects baseline information, identifies limitations in current systems, and discovers potential improvements. -Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors and other staff. -Develops benchmarks and assigns a schedule or priority level to potential project based on the needs of the organization and direct consultation with executive leadership. -Identifies projects critical to improving quality outcomes and maximize return on investment of utilized resources. -Prepares complete and fully documented studies for review of work teams, Hospital Committees and top management.-Instructs staff on implementation of guidelines and recommendations.-Evaluates the quality of care and the efficiency of care processes. -Provides instruction to others on Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring.-Develops written and verbal teaching materials. -Performs other related duties as assigned. Work Schedule: Monday-Friday 6p to 630p, schedule may vary Telework: Not Available Virtual: This is not a virtual or remote position. Position Description/PD#: Health System Specialist (Systems Redesign)/PDS0012A Relocation/Recruitment Incentives: May be authorized for Highly Qualified Candidates Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Basic - Individual Occupational Requirement: Education GS-5 and GS-6 grade levels:Major study - Hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Experience - Positions above GS-5:Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative areas such as budget, personnel, and procurement. In addition to the basic requirement as stated above the following is the experience requirement to qualify at the GS-12 grade level in this occupation. Specialized Experience - GS-12:Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience in positions that required collaboration with clinical teams and comprehensive knowledge of health care service administration, continuous quality improvement, data analysis, healthcare principles, theories and practices such as Lean and Six Sigma, along with industrial and qualify engineering principles and concepts; skill in applying advanced qualitative and quantitative techniques; experience in positions that required extensive knowledge of the characteristics of the health care delivery systems, intra and interdepartmental relations, and agency operations and programs; comprehensive knowledge of agency administrative practices such as correspondence control, office processes, regulations, and rules; ability to investigating issues, analyzing problems, and presenting both written and oral recommendations; and advanced communication and interpersonal relations skills, including the ability to appropriately relate to internal and external customers. Preferred experience: LOOKING FOR A CANDIDATE WITH A CLINICAL BACKGROUND OR A STRONG HISTORY OF WORKING WITH CLINICAL TEAMS. BLACK BELT CERTIFICATION IN LEAN AND/OR SIX SIGMA IS ALSO HIGHLY DESIRED BUT NOT REQUIRED There is no educational substitution at the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Edward Hines Junior Hospital 5000 South 5th Avenue Hines, IL 60141 US
• Name: Tamesha Rogers
• Email: [email protected]