About the Position: This position is located in either Falls Church, VA or San Antonio, Texas. This is not a remote position. A recruitment or relocation incentive may be authorized for highly qualified candidates. Salary negotiation may be available for those highly qualified candidates who are new to Federal service. Student Loan repayment may be authorized.

Duties

Provide technical advice to Human Resources Service Provider (HRSP) and Human Capital Division (HCD) staff and serviced organization officials to ensure timely implementation and deployment of new subsystems and/or enhancements to existing systems. Plan, direct, and monitor the operations and maintenance of the system(s). Support the Information Systems Manager to direct the daily activities of the configuration and operation of the personnel management information system(s). Work with other branches in the Human Capital Division (HCD) to maintain and prepare manpower reports. Make recommendations for improved data collection and reporting methods. Manage the granting and revocation of access to Human Resources Information Systems (HRIS) for Defense Health Agency (DHA) staff, including coordination with the Human Resources Service Provider (HRSP). Install and implement new releases of system software and includes distributing information on updated releases to all users. Provide support for web-based HR tools such as customer support portals, automated SharePoint workflows, and related tools, and use of Defense Medical Human Resources System Internet (DMHRSi) modules by Human Capital Division (HCD) personnel.

Requirements

• This position is designated as moderate risk involving Public Trust. Appointment to this position is subject to a background investigation including a credit check to determine suitability for Federal employment and/or the position.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDefense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Basic Requirement for Human Resources Specialist (Information Systems) GS-0201-12/13 Qualification Requirements for GS-12: Specialized Experience: One year of specialized experience which includes 1) utilizing automated HR databases to extract and analyze data; and 2) assisting in maintaining of personnel management/human resources information systems (HRIS) (such as HR systems access requests, troubleshooting HRIS issues, designing HRIS reports, maintaining relational databases to manipulate and assess HR data, etc.). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Qualification Requirements for GS-13: Specialized Experience: One year of specialized experience which includes 1) supporting the operations and maintenance of personnel management/human resources information systems (HRIS) (such as HR systems access requests, troubleshooting HRIS issues, designing HRIS reports, maintaining relational databases to manipulate and assess HR data, etc.); and 2) analyzing data extracts or reports from automated HR databases; and 3) translating HR information into terms understandable by computer experts. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Computer LiteracyCustomer ServiceHR Information SystemsTechnology Management Time in Grade Requirement for GS-12: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Time in Grade Requirement for GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

This job does not have an education qualification requirement.

Contacts

• Address KF-DHA-DDAAFC DEFENSE HEALTH AGENCY HQ DO NOT MAIL Falls Church, VA 22042 US
• Name: Army Applicant Help Desk