This position is located within the Medical Administrative Service (MAS and/or the Health Administration Service (HAS) of the of 8 facilities for the VISN 19 Catchment area and is the senior trainer within MAS/HAS. Incumbent develops and implements training, programming for medical center employees including, but not limited to, VistA, CPRS, ES, etc. and other training for employees at the medical center and Community Based Outpatient Clinics (CBOCs).

Duties

Develops and implements training module(s) for new and existing employees for inpatient/outpatient, CBOC MSAs, HBAs, Travel clerks, and other medical center staff (clerical, administrative, and clinical). Performs work in the development and/or evaluation of courses for training programs, implements changes based upon evaluations of courses/programs. Provides instruction covering a wide variety of topics in well-established areas of a subject matter field, which includes training healthcare providers and MSAs, HBAs, and travel clerks. Identifies and determines training priorities, conducts and administers training programs, and develops and improves training guidance as it relates to VistA, CPRS, and other computer applications. Is knowledgeable about the competency-based orientation and validation program and activities. Uses this knowledge to enhance orientation and other educational programming to ensure the competencies for Medical Center employees. Trains and orientates users (clerical, administrative, and clinical) in selected program and applications (VISTA, CPRS, and TMS). Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes. Develops, obtains, and adapts current instructional material. Performs duties involving the instruction of training courses or the modification of course content and/or material. Uses a wide range of teaching methods or tools, depending on the students' learning requirements. Initiates educational programming which is responsive to changes in the policy/procedure/technology, and promotes the mission, vision, and values of the organization. Instructional problems encountered require organization of course material and/or modification for students who may pose typical problems of communication or remediation. Remediation may include the incumbent identifying the specific problem, selecting/implementing alternative learning strategies, setting daily objectives, documenting progress including discussing with employee, and formally reporting to immediate supervisor for potential action. In the performance of official duties, the employee has regular access to printed/electronic files containing sensitive data, which must be protected under provisions of the Privacy Act of 1974, and other applicable laws, federal regulations, VA statutes and policy. Work Schedule: 0800-1630, Monday-Friday Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Training Specialist/PD140370 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements This Training Specialist Series, 1712, has individual occupational requirements, as described below: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. In addition to the Individual Occupational Requirements you must also qualify based on the below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Specialized knowledge of and skill in performing technical aspects of the program, such as scheduling, electronic programs, medical software, etc. in order to plan, organize, and facilitate training for all program staff; Knowledge of program objectives, policies, procedures, and regulatory requirements in order to effectively plan, direct, and administer the training program for the service, including coordinating with the facility Education Department, other agency program offices, and outside organizations; Knowledge of an extensive body of rules, procedures, and/or operations in training to perform a wide variety of interrelated of nonstandard procedural assignments and to resolve a wide range of problems; Ability to design, evaluate, and develop programs, training plans, course methods, materials and aids, and training records; Demonstrated skill in oral and written communication with a variety of people from different backgrounds and different levels of understanding. This may include clerical, technical, administrative, and professional (medical and nonmedical) people at all levels in the agency; Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, PowerPoint, Outlook, Access, Internet, and VHA databases to develop training aids and materials, extract and organize data, produce letters, memorandums, conduct data searches, and to prepare a variety of specific working documents and forms such as spreadsheets, databases, word processing, desktop publishing, graphics, and other similar projects; Knowledge and ability to write effective and clear Standard Operating Procedures (SOPs) pertaining to materials being taught to BVAMC staff; Knowledge of an extensive body of the organization's rules and regulations governing confidentiality, including but not limited to the Privacy Act, Health Information Portability and Accountability Act (HIPAA), the Freedom of Information Act (FOIA), and 38 USC 7332. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent degree or 2 years of progressively higher level graduate education leading to such a degree in a subject area related to the position to be filled. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and more than 1 full year of graduate level education. You will be rated on the following Competencies for this position: Self-DirectionTeaches OthersTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortable. The position requires frequent travel to all divisions and CBOCS in the BVAMC by government vehicle. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent degree or 2 years of progressively higher level graduate education leading to such a degree in a subject area related to the position to be filled.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Western Colorado Health Care System 2121 North Avenue Grand Junction, CO 81501 US
• Name: Ryan Franklin
• Phone: 501-918-1270
• Email: [email protected]