This position is located in Veterans Health Administration (VHA), VHA Office of Integrated Veterans Care (OIVC), Veteran and Family Member Programs (VFMP), Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA). The incumbent serves in a management position that is organizationally aligned under the CHAMPVA Program Management Officer. The incumbent is directly concerned with overall management, budget, plans, staff advice, and inter-departmental contacts.

Duties

Duties include, but may not be limited to: Serve as a key technical and operational consultant for the development and implementation of CHAMPVA operations related to new programs and/or initiatives that have a direct impact on data management, health care claims processing, problem review and resolution. Perform ongoing analysis, both quantitative and qualitative, of claims processing activities and payment methodologies employed at VFMP as well as those employed by other federal agencies and commercial insurance claims processing organizations. Assist the Chief in the responsibility for planning, coordinating, managing and directing the full scope of operations within CHAMPVA, and directs the planning, development, coordination, implementation, analysis and reporting of the CHAMPVA program medical claims benefit processing activities. Identify potential risks and issues, collaborate with staff both internal and external to VFMP to ensure necessary requirements are appropriately documented and met, and effectively lead and socialize the changes necessary for successful implementation. Assist in the evaluation of programs against short and long-range objectives. Develop plans and programs for achieving and maintaining operational standards with emphasis on quality and timeliness, superior customer service, and fiscal fidelity. Coordinate program activities with VFMP Chiefs, managers and others to analyze and identify the need to redistribute workloads, workforce skills mix and positions to meet legislative or regulatory changes impacting the organization and recommends changes to the department chief. Work Schedule: Monday-Friday, 7:00a.m.-3:30p.m. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management and Program Analyst/PD270400 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/28/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position, you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience include: Provide professional guidance and advice on CHAMPVA program requirements and operational problems; Prepare and/or coordinate the preparation of comprehensive reports, formulate conclusions, and make recommendations based on findings and analyses. Evaluate issues/initiatives that directly impact overall long-range program planning, goals, policy formation and the implementation of operational procedures that affect the CHAMPVA Program; Apply knowledge of computers and software applications to include databases, spreadsheets, presentations, desktop publishing and word processing sufficient in designing marketable research studies; Formulate formal correspondence, presentations and briefings to convey complex information on all VFMP CHAMPVA program activities, to provide, discuss and advise top level management, individuals outside of VA, congressional staff, and the general public on relevant issues and gain their support. You will be rated on the following Competencies for this position: AccountabilityAdministration and ManagementCustomer ServiceStrategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary in nature, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Workforce Management - Community Care 120 SE 6th Street Suite 102 Topeka, KS 66603 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]