The Office Automation Assistant (Transcriber) is assigned to the San Diego Regional Benefits Office, Support Services Division (SSD). The selectee transcribes verbal testimony provided by veterans and his/her representatives to Decision Review Officers at personal hearings in conjunction with decisions for claims, compensation, pension, or ancillary benefits.

Duties

The Major Duties of the Office Automation Assistant (Transcription) are, but are not limited to: Transcribes verbal testimony in conjunction with decisions for claims for compensation, pension, or ancillary benefits for Veterans Benefits Administration Regional offices nationwide. Accurate and verbatim transcription of the hearing or other dictated material is paramount and serves as an official record that may be released to claimants, service organizations and other government agencies, and members of Congress. Uses a personal computer, standard keyboard, and foot-operated recording/dictation equipment to transcribe from verbal recordings. Produces a wide range of documents requiring graphics or tables within text, editing and re-formatting electronic drafts, and updating or revising existing databases or spreadsheets. Researches technical dictionaries and other reference materials to ensure the accuracy of medical, legal, technical, scientific, military and newly developed terms. Meticulously reviews and edits the transcribed document for correct formatting, grammar, and spelling prior to completing the final product. Promotion Potential: This position is being advertised at the Full Performance Level for this position. Work Schedule: Full Time | Monday through Friday | 07:00 AM - 3:30 PM (PST) Compressed/Flexible: Available at management's discretion Telework: Available at management's discretion Virtual: This is not a virtual position. Position Description/PD#: Office Automation Assistant (Transcription); PD00659A Relocation/Recruitment Incentives: NOT Authorized Financial Disclosure Report: NOT required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/29/2023, or after 100 applications received. 1. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:GS-05 Grade Level: Specialized Experience Requirement: One year of Specialized Experience, that is equivalent to the GS-04 level. Specialized Experience is defined as experience using office automation software (word processing, spreadsheets and databases); and experience preparing, editing and formatting documents and reports using proper punctuation, grammar, spelling and word usage. Or, Education Requirement: Education substitution of 4 years above high school. A copy of your Transcripts is required. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. Or, Combination of Education and Experience: A copy of your Transcripts is required. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of education beyond two years by 60. Add the two percentages. The total percentage must equal at least 100% to qualify. 2. TYPING PROFICIENCY: The OPM Qualification standards require the typing proficiency indicated below for positions whose preponderance of duties are in data transcription. In addition to meeting experience or education requirements, applicants for this position must self-certify their typing proficiency. All initially qualified applicants will then be invited to participate in a transcription assessment prior to moving forward in the selection process 25 words per minute typing speed with three or fewer errors (based on a five-minute sample) Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary and involves keyboarding for long periods of time. There may be some walking, standing and carrying of light items such as paper or books. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Contacts

• Address San Diego VA Regional Benefit Office 8810 Rio San Diego Drive San Diego, CA 92108 US
• Name: Rickey Ely
• Phone: 515-323-7575 X3244
• Email: [email protected]