The Program Support Assistant (PSA) for the Mental Health Service Line (MHSL) serves as administrative support for designated Behavioral Health Interdisciplinary Program (BHIP). The PSA works with all members of the MHSL and collaborates with other staff, Veterans, and their representatives.

Duties

Major duties of this position include, but are not limited to: Supports hiring/onboarding of new employees, residents, interns, students, and without compensations employees (WOC) in collaboration with supervisors, AO and behavioral health program analyst. Provides excellent customer service in a professional and courteous manner. Participates in and provides input in problem solving of operational issues or procedures. Monitors and maintains office equipment and inventory supplies as needed. Assists with the administrative preparation of documents and survey response for accreditation reviews including Joint Commission and CARF. Involved in the practical and technical aspects of office administration including budgeting, supply management, purchasing, personnel administration, and file management by performing staff support and/or direction in each of these areas. Performs time keeping functions for designated BHIP and others as needed using a VA Time and Attendance System (VATAS) and other sources as needed. Serves as records liaison for designated BHIP and others as needed. Maintain schedules for utilization of offices, conferences rooms, and clinical video telehealth space. Work Schedule: Full Time, Monday through Friday, 8:00 am to 4:30 pm Position Description Title/PD#: Program Support Assistant -Behavior Health Interdisciplinary Program-BHIP/PD135360 Physical Requirements: The work is generally sedentary but does require some walking, standing, bending, typing on the computer, and prolonged periods of sitting. Ability to carry/transport light items but no excessive physical demands are required. 2. Position does require the emotional stability to handle demanding situations, challenging Veteran behaviors, multiple demands and a high volume of work flow. 3. Position requires valid driver's license and ability to drive as needed.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• 5 CFR 330.502 - General restriction on movement after competitive appointment

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: (1) Knowledge of accepted practices in communications (i.e., writing, editing, and organizing for logical, effective presentation). (2) Ability extract information from various sources, choosing and using appropriate analytical tools and statistical methodologies. (3) Skill in planning, determining priorities, problem-solving and organization (4) Knowledge of VA regulations, manuals, directives, VISN directives and hospital and clinic policy memoranda and all other VA publications (5) Knowledge of mental health, the organization, and the structure of this organization (6) Knowledge of policies and guidelines regarding hiring and other HR related tasks There is no educational substitution for the GS-06 level. You will be rated on the following Competencies for this position: Administration and ManagementClericalTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Fort Harrison VA Medical Center 3687 Veterans Drive Fort Harrison, MT 59636 US
• Name: Jeremy Gilliam
• Phone: (406) 447-7013
• Email: [email protected]