Job opening: Program Support Assistant
Salary: $49 025 - 63 733 per year
Published at: Dec 06 2024
Employment Type: Full-time
The incumbent provides direct program support for Healthcare Administration Service (HAS) and is located at Fort Harrison, MT VA Healthcare Facility. The incumbent provides assistance and/or research, conduct activities to support all HAS programs to include, but not limited to: HAS Administration, Mobility Program, HIMS, Paramedic Unit.
Duties
Duties include, but are not limited to:
Serves as the primary timekeeper for the Health Administration Service.
Coordinates the safe operation and maintenance of all vehicles and equipment; ensures maintenance records are kept on all vehicles and pieces of equipment assigned.
Coordinates the scheduling of Service-related events, making conference room reservations, sending calendar invites and developing agendas.
Maintain confidentiality in communicating sensitive information and in handling confidential materials; complies with all acquisition regulations, as well as all federal VA and local policies and procedures to support the organization's mission and needs.
Reviews documents, reports and program applications for omissions and inconsistencies; proofreads/edits materials distributed by the specific program areas assigned to ensure that established rules of punctuation and grammar are followed.
Reviews, analyzes and interprets incoming requests; recommends appropriate action or suggests appropriate alternatives, based on knowledge of internal operations, budgetary constraints and work priorities.
Fosters good public relations when interpreting philosophy, policies/procedures, goals and objectives to staff, community agencies and the public; serves as Service liaison to external and internal stakeholders.
Communicates through written documents, electronic communication, telephone and face to face with all stakeholders while providing excellent customer service.
Attends meetings of appropriate Boards/Committees as delegated, with ability to respond to questions concerning related Service issues, and to report meeting content to supervisor; take meeting minutes and collect applicable information, follow-up and update meeting agenda items as necessary for future committee meetings/boards.
Serves as the primary point-of-contact on daily contract issues for Health Administration Service and is the alternate/backup Contracting Officer Representative (COR) for any structural changes to contracts or negotiating managerial topics requiring decision-making.
Creates, processes and tracks purchase orders for all Health Administration Service activities; manages fund control points associated and maintains running inventories of program and office supplies and equipment.
Tracks financial, personnel, supply and other administrative transactions as the documentation flows through the Service in both electronic and paper form; identifies and recommends ways of eliminating, combining, simplifying and improving procedures and processes.
Work Schedule: Monday-Friday, 8:00am-4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD13332A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not authorized
Permanent Change of Station (PCS): Not authorized
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/16/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Effective oral and written communication skills to provide instruction, administer special projects, and report findings to a varied audience; Ability to analyze and solve problems in a positive, goal-oriented manner and to make clear well-defined recommendations; Knowledge of Timekeeping processes to input electronic timecards for payroll; Experience in using computer software programs designed to compile and analyze data, develop reports, and prepare written materials, including programs such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Creative Suite, Outlook and VISTA; Knowledge of government purchase card operations and advanced skills in purchase card orders and reconciliations.
You will be rated on the following Competencies for this position:
ClericalCommunicationCritical ThinkingManages and Organizes Information
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements and Work Conditions: The work is mostly sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, and lifting of equipment less than forty pounds. No special physical demands are required to perform the work. Work is usually performed in offices, meeting rooms, classrooms, or similar settings involving everyday risks or discomforts. The work area is adequately lighted, heated, and ventilated. This position requires no exposure to tuberculosis, blood borne pathogens, body fluids, or other potentially infectious materials. The work may also include instances of outside main outbuildings and around vehicles the program area may oversee. Occasional driving will occur in the support of fleet operations.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Contacts
- Address Montana VA Health Care System
3687 Veterans Drive
Fort Harrison, MT 59636
US
- Name: VISN 19 HR Contact Center
- Phone: 719-227-4600
- Email: [email protected]
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