About the Position: This position is located in the Department of Nutrition Services, Education & Training at Walter Reed National Military Medical Center, in Bethesda Maryland This is a Direct Hire Solicitation

Duties

Perform routine clinical and administrative duties under the direct supervision of a nurse, physician and/or a healthcare administrator. Resolve scheduling and appointment problems. Prepare reports based upon the requirements specified and the intended use of the data or report. Generate data on a daily, weekly, monthly, and on demand basis to identify trends impacting on appointment availability and the efficient delivery of primary and urgent health care. Manipulating and retrieving information and data from various automated medical systems (such as the Composite Health Care System, Electronic Health Record) Greet patients and visitors in person and telephonically. Document patient information in medical records.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent to have tuberculosis testing.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes Receiving patients and visitors in a Medical Treatment Facility (MTF) or clinic setting; answering phones; scheduling appointments; maintaining patient records; and inputting medical data into automated healthcare systems such as- MHS Genesis, Composite Health Care System (CHCS) and Armed Forces Health Longitudinal Technology Application (AHLTA). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR DO NOT MAIL Bethesda, MD 20889 US
• Name: Army Applicant Help Desk