The employee will serve as the Supervisory Program Specialist at the Iowa City VA Health Care System, in Iowa City, IA. The employee is responsible for all administrative functions which would include: financial analysis, information management, performance monitoring and improvement and support in strategic.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but may not be limited to the following: Responsible for day-to-day administrative operations and providing direction and oversight. Assist in the planning, review and reporting of data/statistical results of program and project studies. Devise new methods of automated support, such as spreadsheets to track performance measures; to complete other nonstandard assignments using varied automation technologies. Enter pertinent information into an automated tracking system. Possess written and oral communication skills which reflect a compassionate, competent and professional response to the needs of both internal and external clients. Prioritize, coordinate and organize numerous simultaneous work assignments and requests. Perform the recruitment and hiring process for administrative positions. Handle conflict and problems in dealing with the customer constructively and appropriately. Communicate and treat customers, patients, their representatives, visitors and all staff in a courteous, tactful and respectful manner. Serve as a liaison between the department and other areas. Perform other related duties as required. Work Schedule: Monday - Friday, 7:30 am - 4:00 pm or 8:00 am - 4:30 pm Recruitment & Relocation Incentives: Not authorized. Critical Skills Incentive (CSI): Not Approved. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required.

Requirements

Qualifications

SPECIALIZED EXPERIENCE GS-9: Applicants must possess at least one (1) year of specialized experience equivalent to the GS-7 level in the Federal service. This experience must have equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. Specialized experience includes: being responsible for day-to-day administrative operations and providing direction and oversight; performing the recruitment and hiring process; planning, review and reporting data/statistical results; entering information into an automated tracking system; and possessing good written and oral communication skills. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE GS-9: (TRANSCRIPT REQUIRED) - Applicants must possess at least 2 full years of progressively higher-level graduate education or master's or equivalent graduate degree or LL.B. or J.D., if related. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR COMBINATION OF EDUCATION AND EXPERIENCE GS-9: (TRANSCRIPT REQUIRED) - Combination of successfully completed graduate education and experience may be used to meet total qualification requirements. NOTE: Only graduate education in excess (or beyond) of the first year may be used to qualify. SPECIALIZED EXPERIENCE GS-11: Applicants must possess at least one (1) year of specialized experience equivalent to the GS-9 level in the Federal service. This experience must have equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. Specialized experience includes: being responsible for day-to-day administrative operations and providing direction and oversight; performing the recruitment and hiring process; planning, review and reporting data/statistical results; entering information into an automated tracking system; preparing reports; assisting in budget development; creating trainings as needed; possessing good written and oral communication skills. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE GS-11: (TRANSCRIPT REQUIRED) - Applicants must possess 3 full years of progressively higher-level graduate education or Ph.D. or equivalent doctoral degree or LL.M, if related which demonstrates the knowledge, skills and abilities necessary to do the work of this position. This education must have been obtained in an accredited college or university. OR COMBINATION OF EDUCATION AND EXPERIENCE GS-11: (TRANSCRIPT REQUIRED) - Must possess equivalent combinations of graduate education and specialized experience (as described above) to meet the requirements. NOTE: Only graduate education beyond the second year may be used to qualify. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer SkillsCustomer ServiceProblem SolvingSelf-Management IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary but also demands some standing, walking, bending, lifting and carrying of charts, clinical folders, forms and miscellaneous supplies to various locations within the medical center. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Iowa City VA Health Care System 601 Highway 6 West Iowa City, IA 52246 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]