Lead Health System Specialist Systems Redesign is at the full performance level and is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the VA Eastern Colorado Health Care System (VAECHCS), located in Aurora, CO. Reports to the HRO Section Chief of Quality and Patient Safety (QPS) Service, Chief of QPS Service, and has daily contact with other members of the executive leadership team (EL T) in order to carry out the duties of this position.

Duties

Duties, but not limited to: Ensures the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. Leads the team for systems redesign coordinators and an innovations specialist GS12 positions, and provides the day-to-day work direction, review, and distribution, balance, and adjustment of workload. Ensures that subordinates work efficiently, leads and reviews subordinates' workload and oversees final work product for accuracy and completeness. The incumbent serves as the primary supporting consultant for the development, collaboration, implementation, and ongoing tracking of projects. The incumbent utilizes knowledge of the VHACO program office's clinical performance standards, quality and performance improvement principles, regulations, and precedent decisions to assist the program office in providing policy and technical guidance to support continuous quality improvement and performance improvement throughout the organization. Organizes, directs, controls and coordinates group activities in a timely and effective manner. Conducts extensive work in analyzing data and conducting background research on the issue. Pulls, isolates, and manipulates data to identify root causes of a performance issue. Develops statistical models to measure successful of performance improvement actions. Leads project teams through designed brainstorming sessions to develop solutions towards a specific deliverable or goal during a project. Identifies various solutions approaches and when necessary, further leads them through prioritizing exercises with tools like affinity diagrams. Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits of a statistically controlled models such as Strategic Analytics for Improvement and Learning (SAIL). Provides instruction to others on Lean, Lean Six Sigma, SR or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring. Develops written and verbal teaching materials. Delivers classroom instruction about Lean, Lean Six Sigma, SR or other improvement methodologies tools and techniques to all levels of the organization. Delivers training materials and curriculum consisting of advanced practices of project management, statistics, coaching, facilitation, and leadership. Responsible for leading the team through development of control strategies, to ensure project solutions are sustained after the project lifecycle. Work Schedule: Monday through Friday, 7:30am to 4:00pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Lead Health System Specialist/PD14186-O Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/21/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Requirement: Individual Occupational Requirements: Education: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration OR, Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. In addition to meeting the basic entry qualification requirements, applicants must have specialized experience of at least 1 year equivalent to the GS-12. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to focus on significant points requiring management's attention and to analyze various data in order to provide management information in a useful and meaningful form with completed staff action and recommendation when indicated Knowledge of the principles and practices related to the management of complex health care delivery systems and the ability to apply this knowledge to solve unique management problems Must have skill and ability to interact with others and to deal with difficult situations in a manner that reflects positively upon the VA. Skill in tactfully persuading others to accept new approaches and ideas is an essential trait. Must be able to interact both up and down the chain of authority. Knowledge of wide range of administrative laws, policies, regulations and precedents that apply to the administration of public programs. This includes knowledge of overall VA goals and objectives, the sequence and timing of key program events or milestones and methods of evaluating the program accomplishments. Knowledge of the techniques associated with the concepts, methodology, principles and practices of management. Techniques include standard setting, work measurement, work simplification, methods study, flow processing, facility layout, human relations, and other forms Page 5 Specialist to the Associate Director of Patient Care Services Health System of statistical analysis. These techniques are used to address complex problems impacting multiple services and management practices of the medical center. You will be rated on the following Competencies for this position: Administration and ManagementAnalysis and Problem SolvingCommunicationPlanning and EvaluatingReasoning Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The physical demands of the position require the incumbent to have the ability to walk, sit, and stand in a typical office or educational environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Eastern Colorado HCS Denver 13611 E. Colfax Ave Aurora, CO 80045 US
• Name: Melissa Rodriguez
• Phone: 702-791-9000 X15984
• Email: [email protected]