The Equal Opportunity Specialist (Assistant) position is located in the Civil Rights Directorate (CG-00H-221), Solutions and Complaints Division, Washington, DC.

Duties

The Equal Opportunity Specialist (Assistant) is responsible for providing technical support and assistance to the Solutions and Complaints staff and division staff, which includes the disability program manager, formal complaints manager, informal complaints manager, alternative dispute resolution program manager, and MD-715 program manager. Interacts with managers and supervisors regarding complaint procedures, EEO goals and objectives, and active involvement in support of agency operations.

Requirements

• U.S. Citizenship is required.
• Males born after 12/31/1959 must be registered for Selective Service.
• A one-year probationary period may be required.
• Background Investigation is required.

Qualifications

To qualify for the GS-09 level: Applicant must have 52 weeks of specialized experience equivalent to the GS-8 level in the Federal service. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include the following:   Determining the elements that constitute a complaint, various types of complaints, criteria for framing a complaint, and the procedural requirements for adequacy; Utilizing agency regulations, procedures, principles and precedents governing the filing of employment discrimination complaints; Utilizing agency grievance procedures and other means to resolve employee-management problems; Communicating with various levels of agency organization structure to obtain information; Knowledge of equal employment opportunity investigation processes; Utilizing office automation systems and software for various office needs; Negotiating emotional charges issues pertaining to complaint processing;  Analyzing factual information, identify problems, report findings, and recommend corrective action. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees.  If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Contacts

• Address United States Coast Guard 2703 Martin Luther King Jr. Ave SE STOP 7120 Washington, District of Columbia 20593-7120 United States
• Name: USCG Applicant Support
• Phone: 866-656-6830
• Email: [email protected]