About the position: This position will be assigned to the Arts & Crafts Center on Dover Air Force Base. This position is considered Regular Full-Time. You are guaranteed 35 hours but could work up to 40 hours per week. As a Regular Full-Time employee, you are eligible to earn annual and sick leave and sign up for benefits to include Health/Dental Insurance, Life Insurance, 401(k) and NAF Retirement.

Duties

Directs or performs special studies and analysis designed to resolve operational problems. Coordinates with base agencies; i.e., safety, civil engineers, and environment to resolve problems and increased program safety. Maintains a regular schedule of preventive maintenance and replacement of equipment and supplies. Develops/executes procedure to regularly evaluate program effectiveness and risk management. Ensures personnel are trained and able to promote safety to all customers and patrons using hazardous equipment. Does periodic safety checks of equipment, employees, and patrons. Ensures the employees are acculturated to the Air Force base unit, and activity mission. Provides a regular schedule of employee training. Oversees ceramic program. Monitors personnel or contract staff to ensure that customer demands are being met in a cost effective manner. Oversees the Awards and Plaques Shop. Supervises personnel, verifies daily clean up, and safety inspections are performed. Conducts periodic surprise safety inspections and makes sure all safety equipment is available to all using the Arts & Crafts shops. Oversees the Auto Hobby program. Supervises the Auto Hobby, Supervisory Recreation Assistant and ensures the operation is meeting instructional goals. Inspects for cleanliness and safety requirements on a periodic basis. Monitors in the car wash operation. Oversees Frame Shop. Supervises employees and make sure custom framing orders are being processed in a timely manner. Monitors shop for safety and cleanliness requirements. Provides classes and self-directed activities. Publicizes classes and monitors all instructors' contracted or direct staff. Ensures classroom space and supplies are available to effectively conduct classes. Monitors proper hazardous materials/waste collection, storage, and disposal. Attends basic training and meetings pertaining to the latest updates on waste management and disposal. Pre-inspects facility for compliance on a regular basis. Operates resale activity. Maintains the appropriate cost of goods on all resale items. Determines which is dead stock and takes appropriate action to rid the resale activity of "old" items. Surveys industry and customer base to determine needs and current trends are being well merchandised to effectively make a profit in the resale activity. Provides demonstration of new materials and conducts classes to promote sales. Develops strategic and financial plans. Oversees Wood Working Shop. Monitors and schedules safety training on a reoccurring basis to ensure customers are knowledgeable in woodworking equipment and safety standards. Assesses resource requirements and determines staffing needs. Manages personnel in appropriate areas. Advises supervisor of staffing needs and administers a volunteer program. Writes and evaluates position guides and descriptions. Develops operating goals and objectives which include marketing and program plan on an annual basis. Uses survey data to obtain optimum programming and goals for each sector of the activity. Evaluates results of operations and take corrective action. Seeks assistance from outside agencies when required to correct issues. Develops and executes Strategic Marketing Plans. Uses customer feedback and comment cards to develop annual survey. Performs, evaluates, and interprets market analysis. Prepares activity-marketing plan with marketing director. Provides feedback to supervisors, employees, flight chiefs, and commander. Tracks results and takes corrective action as required. Provides Quality Customer Service. Positively interacts with all customers (e.g. greets and offers assistance). Resolves customer complaints and problems. Informs flight chief of any major customer problems and concerns. Implements funds control and handling functions. Works with the Resource Management Flight Chief to ensure internal controls are monitored. Performs regular surprise cash and inventory audits as required. Ensures sufficient resources are available to meet requirements. Ensures adequate resource protection. Works directly for the Community Support Flight Chief. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12088673

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be able to exert light physical effort in reaching, bending, turning, or moving hands, feet, and legs to operate hand and foot controls.
• Must be able to satisfactorily complete a pre-employment physical.
• This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/16/2023 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience that demonstrates the ability to apply principles, methods, and techniques of recreation, and an understanding of the interests of individuals or groups. SPECIALIZED: Planning, organizing, coordinating, supervising, or evaluating community, industrial, institutional, or other skills development programs. Instructing in the principles and mechanics of recreational program planning and management. Serving in a leadership role in the programs and activities of local, regional, and/or national recreational organizations. EDUCATION: Undergraduate or graduate major study of general recreation, or one of the appropriate fields of arts and crafts or at least 1 year experience equivalent to at least the GS-07/NF-III level. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI). Must be able to exert light physical effort in reaching, bending, turning, or moving hands, feet, and legs to operate hand and foot controls. Must be able to satisfactorily complete a pre-employment physical. "This is a drug testing designated position. The incumbent is subject to random testing for drug use." Must possess a valid driver's license.

Education

Undergraduate or graduate major study of general recreation, or one of the appropriate fields of arts and crafts OR at least 1 year experience equivalent to at least the GS-07/NF-III level.

Contacts

• Address Dover Community Services Flight 436 FSS/FSMH, 520 Main Gate Way, Room 232 Dover AFB, DE 19902-7262 US
• Name: Dover NAF HR Office
• Email: [email protected]