Job opening: Supervisory Information Technology Specialist (Computer Specialist)
Salary: $112 015 - 145 617 per year
Published at: Aug 09 2023
Employment Type: Full-time
Why work for the Federal Bureau of Prisons?
You can have a meaningful career with an agency that truly values a diverse workforce. You will find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring federal offenders serve their sentences of imprisonment in facilities that are safe, humane, and provide reentry programming. Employees at correctional facilities perform correctional work regardless of their specific occupation.
Provides planning and development of the BOPNet network based operating systems that will support the mission critical functions of the Bureau of Prisons. Performs as supervisory computer specialist responsible for the day-to-day operation of all computer systems assigned to the central office server farm. Plans, organizes, and directs the efforts of computer programmers and computer specialists assigned in all activities required to produce a working system, such as programming, testing, implementation, backup and recovery, network trouble shooting, system diagnostics, writing Bureau policy statements, technical reference manuals, operations memorandums, and user procedures. Serves as key contact and makes periodic reports on the status of a project for IT and senior BOP management.
- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
To be considered for the position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience. Basic Requirements: Education There is no substitution of education for specialized experience for this position. OR Experience You must have IT related experience demonstrating each of the four competencies listed below.
Attention to detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND Specialized Experience: You must have one year of specialized experience at the next lower GS grade level or equivalent. Specialized experience is experience that has equipped the applicant with the qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Some examples of this qualifying experience are:
Experience in design, configuration, and implementation of local and wide area Novell network servers.
Experience in resolving network problems through equipment configuration changes, hardware replacement and operating system upgrades.
Experience planning, organizing and implementing highly complex and state of the art backup and recovery procedures for local and national network file systems and GroupWise database.
Experience in analyzing computer systems for quality, suitability to organization’s needs, reliability, etc., and performing benchmark tests of proposed new systems.
AND Selective Placement Factor: Applicants applying for this position MUST also possess the following Selective Factor. In the event you do not possess the Selective Factor, you will be found ineligible for the position.
Applicants must have technical experience, within the last twelve months, to manage a network operation system for the following: Novell SUSE Linux 10 or higher; Novell Open Enterprise Server (OES); ZenWorks 7 suite or higher; Novell eDirectory version 8.8 or higher; Microsoft Office 365 or higher; HP Storage Area Network Management; Configuration of HP Chassis and Blade Servers; Working knowledge of Microsoft Server 2012 or higher Hyper-V Virtualization; And Microsoft SQL Database systems.
NOTE: All applicants must demonstrate this experience within their resume. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities. **Your eligibility for consideration will be based on your responses to the questions in the application.**
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
- Address JUSTICE, BUREAU OF PRISONS
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, Texas 75051
- Name: CSU
- Phone: 972-352-4200
- Email: [email protected]