This position is in the Medical Disability Examination Office (MDEO) Training and Development Staff and reports under the supervision of the Chief for Training and the Assistant Director for Training and Development. The incumbent serves as a Training Analyst and supports all areas related to program management, coordination, and assessment of the vendor examiner training and exams-related claims processor training programs in support of compensation and pension claims processing.

Duties

Specific duties include: Assists in planning, designing, and executing a program to inform, train and educate general and specific audiences about and how to request, review, and conduct C&P examinations. Identifies VBA and MDE vendor training needs as they specifically relate to C&P examinations through review and analysis of quality review findings, surveys, focus groups, and similar tools. Serves as subject matter expert (SME) to develop education and training modules, based on the identified training needs of claims processors and vendor examiners Develops and/or updates education and training programs and activities in collaboration with other divisions and entities both within and outside VA. Analyzes VBA wide claims policy and/or operations, newly enacted legislation or court decisions, or resolution of major operational problems toward developing training products. Conducts technical research and provides technical advice and support to the Senior Training Analyst, Training Chief and Assistant Director in support of attaining goals and objectives for the overall program. Recommends innovative programs, new approaches, and technology that improve the training effectiveness. Publishes trainings in the appropriate learning management system and provides maintenance and updates to individual accounts. Provides status reports on the progress of the training-related initiatives and establishes goals and tracks the progress of those efforts toward meeting established milestones. Coordinates, schedules, facilitates, presents, and supports training delivery to internal and external audiences of various backgrounds both in-person and virtually. Participates in national in-person and remote audits and site visits, if needed, which include review, examination, and verification of records to assess compliance with contractual training program requirements. Works effectively and independently with various levels of administrative and clinical managers throughout the Department of Veterans Affairs and with representatives from various vendor Health Organizations, and the general public with respect to diverse populations and cultures. Responds to inquiries related to training issues requiring specific knowledge of training programs and systems as they relate to C&P examination training curriculum, training events, and contractual requirements. Performs other duties, as assigned. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: Available Virtual: If selected employee is required to report to one of the following VBA facilities: Washington, DC, Saint Petersburg, FL, Phoenix, AZ, or Nashville, TN. Position Description/PD#: Program Analyst (Training Analyst); GS-0343-13 PD#39064A Relocation/Recruitment Incentives: Authorized: Relocation expenses and services (Permanent Change of Station - PCS) are authorized for this recruitment. PCS is the relocation of a household due to government convenience in connection with the transfer between duty stations or facilities. In consideration of the payment of expenses for travel and transportation, the selectee agrees to remain in federal service for twelve (12) months following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel/transportation expenses. Click here for more information. Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/15/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-13 position you must have served 52 weeks at the GS-12 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-13 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized experience includes experience working effectively with various levels of individuals inside and outside an organization, Microsoft Office suite of applications and other training programs, evaluating program effectiveness and making necessary improvements when necessary, and managing national learning management systems and training records. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Cephus Hales-Richardson
• Phone: 410-230-4400
• Email: [email protected]