About the Position: The mission of the Corpus Christi Army Depot is to overhaul, repair, modify, retrofit, test and modernize helicopters, engines and components for all services and foreign military customers. Corpus Christi Army Depot (CCAD) is the Army's Center of Industrial and Technical Excellence for Rotary Wing Aviation Maintenance. We provide worldwide on-site maintenance services, aircraft crash analysis, lubricating oil analysis, and chemical, metallurgical and training support.

Duties

Implement a model EEO program and manage related complaints processing within regulatory guidelines. Ensure the Agency is responsive and manages Reasonable Accommodations within regulatory guidelines. Prepare, review and ensure counselor report accuracy and completeness as required for investigations. Train managers, supervisors, and employees concerning their responsibilities in implementing EEO programs and reasonable accommodations. Analyze formal complaint allegations and assures technical accuracy of accept/dismiss determination letters. Serve as an interpreter in a variety of settings involving hearing persons who are not familiar with manual communication, and employees who are deaf or hard of hearing. Provide sight translation from English text to American Sign Language (ASL) and ASL to English text.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position requires a Tier 2 personnel security background investigation.
• This position requires a job-related certification. Incumbent must possess American Sign Language (ASL) certification.
• This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
• If you misrepresent your experience or education or provide false or fraudulent information in or with your application, it may be grounds for not hiring you or for firing you after you begin work.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: GS-07 One year of specialized experience which includes: Researching, interpreting, and applying appropriate laws, regulations, policies and guidelines; developing facts and/or resolving support problems in one or more HR specialties; preparing complex documents, reports and briefings; utilizing a database system to query and retrieve information. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05). OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Human Resource Management. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in Education above. Superior Academic Achievement is based on: (1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achsnatl.org/). OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Specialized Experience: GS-09 One year of specialized experience which includes: Assisting in processing formal EEO complaint actions within regulatory timelines; participating in the development and review process to prevent unintentional discrimination by the implementation of local policies and procedures; utilizing automation platforms to gather necessary information while assisting the EEO Office in complaints processing; identifying potential problem areas that can adversely affect equal employment opportunity within the organization. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Human Resource Management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. Specialized Experience: GS-11 One year of specialized experience which includes: Processing EEO complaints in accordance with regulatory guidelines; processing reasonable accommodations in accordance with regulatory guidelines; gathering facts and information related to EEO issues; implementing and analyzing various theories of discrimination (e.g., reprisal, harassment and disparate treatment); tracking and reporting administrative procedures related to EEO. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Human Resource Management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Analysis and ResearchAttention to DetailComputer LiteracyCustomer ServiceFlexibilityInfluencing/NegotiatingIntegrity/HonestyInterpersonal SkillsInterpersonal SkillsLearningManages and Organizes InformationOral CommunicationReading ComprehensionSelf-ManagementStress ToleranceTeamworkWritten Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address AA-APF-W0MUAA USA AMCOM CORPUS CHRISTI ARMY DEPOT DO NOT MAIL Corpus Christi, TX 78419 US
• Name: Army Applicant Help Desk