The Program Support Assistant to Office of Strategic Communication and Marketing Service provides administrative, clerical, photographic, graphical and audiovisual support to the Medical Media Section of the Office of Strategic Communication and Marketing Service.

Duties

Duties include but are not limited to: Performs assigned duties in a manner that promotes outstanding customer service and the maintenance of an environment committed to serving the Veteran. Directs and manages the operation and daily preventive maintenance of all reproduction equipment. Reviews all requests for reproduction to insure VA, local, and federal rules and regulations concerning number of copies, content and any applicable copyright laws are being met. Assists in layout and designs for medical, research, and administrative lectures; PowerPoint programs; and similar types of media support material, which require knowledge and understanding of proper format and targeted audiences. Assists in simple designs and layouts of printed material for manuals, newsletters, pamphlets, handbooks, and similar types of publication. Acts as a backup photographer for both Medical and Public Affairs photography. Serves as Fund Control Point Clerk, Contracting Officer, purchase card holder using ordering, inventory control, accounting and bookkeeping skills, purchasing, receiving, liaison with vendors, budget management, etc. Communicates to a wide variety of individuals throughout the Medical Center, throughout the VA and from institutions and individuals outside the VA. Drafts letters, memos or reports regarding administrative issues. Designs, executes, and produces photographically enhanced media for targeted audiences. Creates word text, complex graphics and assembled written conceptual material using "desktop publishing" software. Work Schedule: Monday through Friday, 8:00AM-4:30PM. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD025210 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/28/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Specialized experience includes but not limited to: Directing and managing preventive maintenance of reproduction equipment. Purchasing office supplies and reconciling payments. Experience with Microsoft Office, Excel and PowerPoint for creating documents, presentations and managing data. Scheduling appointments and arranging meetings; Designing and producing photographically enhanced media for various audiences. Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application You will be rated on the following Competencies for this position: Administration and ManagementCompliance InspectionCreative ThinkingMultimedia TechnologiesOrganizational AwarenessVisual Color Discrimination Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Duties involve considerable amount of time sitting and may include occasional bending, standing, lifting, and carrying of manuals or files. A substantial amount of work time involves reading, typing/writing, and utilizing computers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address West Palm Beach VA Medical Center 7305 North Military Trail West Palm Beach, FL 33410 US
• Name: Michael Markham
• Phone: 254-661-3448
• Email: [email protected]