The Women Veterans Program Manager will work to coordinate and manage the Women Veterans Program at the Fayetteville NC VA Coastal Health Care System. promote the health and wellness needs of all women Veterans through planning, organizing, coordinating, directing, and evaluating facility services and programs including educational programs. The WVPM acts as a liaison between women Veterans and VA service providers to meet the identified needs of women Veterans.

Duties

VA offers a comprehensive total rewards package. The WVPM's responsibilities include but are not limited to: Collaborating with facility and community stakeholders to develop a comprehensive outreach plan that includes increasing public awareness of services available for women Veterans; networking to enhance community engagement with non-VA stakeholders Collaborating with National Women's Health Services and Higher Echelon to fully implement the Women's Health Transition Training Program as women Veterans transition out of the military and into the VA for healthcare. Developing relationships with Veterans Service Organizations (VSOs), DOD facilities, state, and local organizations to facilitate outreach to rural women Veterans. Planning and coordinating a variety of community outreach activities that promote knowledge of and use of VA services. These activities include, but are not limited to: public speaking presentations informational booths program liaison duties. Collecting data, tracking trends, developing, and implementing performance improvement to ensure program effectiveness. Developing outreach materials and marketing materials to be used by facility-based outreach teams. Assuring accurate and consistent messaging is disseminated to Veterans and Community partners. Coordinating logistics for outreach events including staffing, computer support, brochures, and other marketing materials. Performing administrative support tasks that improve women Veteran's access to care in rural areas. Analyzing quality improvement data and is actively involved in performance improvement initiatives. Maintaining a computerized system of program-specific data to track suspense of items such as project milestones, progress reports, funding requirements, and compliance strategies. Maintaining a comprehensive knowledge of gender-specific services available to women Veterans in the Durham VA and Fayetteville VA markets in addition to knowledge of VA benefits and VA eligibility. Maintaining knowledge of analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency Maintaining clear, succinct, professional communication when corresponding with individuals and groups such as practitioners, executive staff, Veterans, VSOs, and professional societies. Demonstrating professional interpersonal skills when representing VA healthcare to state, local, and other federal agencies. Serving as an advocate for women Veterans and working closely with Eligibility Office and Veteran Experience Office (Patient Advocate Office) to facilitate problem resolution and enhance women Veteran satisfaction. Culture transformation projects to create a safe, secure, and respectful environment for women Veterans to receive care. Participating in the review of the physical environment by identifying deficiencies and recognizing opportunities for improvement to meet the needs of women Veterans. Collaborating with internal and external partners to ensure women Veterans receive gender-specific care the right care, at the right time, in the right environment. Collaborating with Specialty services and Primary Care to develop programs/services that meet the needs of women veterans who are currently seeking care within the facility and the increasing number expected to do so Collecting, developing, and analyzing data to ensure access to quality clinical care. Serving as an advocate for women veterans by identifying issues pertinent to the care of women veterans and mobilizing resources for resolution. Serving as a consultant to facility personnel involving all aspects of care for women veterans and is a recognized subject matter expert on matters related to women veterans' health. As such, WVPM will ensure compliance with all existing VA policies and regulations, medical center procedures and policies and other relevant requirements.

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing. Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Preferred Experience: A minimum of 3 years of progressive experience in women health demonstrating knowledge and expertise in leadership and program management. Experience in clinical, epidemiological or health services research preferred. Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade: The full performance level of this vacancy is VN-03. The actual grade at which an applicant may be selected for this vacancy is in the range of VN-01 to VN-03. Registered Nurses: Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required. Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience. Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience. Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 years of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 years of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required. Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years of nursing practice/experience; OR a Doctoral degree and approximately 2-3 years of nursing practice/experience. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. Mechanical inpatient lifts are provided. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations, operative/invasive procedures, or home settings. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment. The incumbent who provides care in home settings or other off-site locations may be required to drive and/or ride in GSA-vehicles.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: Loretta Johns
• Phone: 910 488 2120 X1619
• Email: [email protected]