Job opening: Team Coordinator, IT Customer Solutions
Salary: $112 528 - 117 036 per year
Published at: Aug 06 2023
Employment Type: Full-time
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the
community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and
administrative staff working in a variety of areas, including information technology, finance, budget management, human
resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
Duties
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
Requirements
- USAJobs Conditions of Employment
Qualifications
• Bachelor’s Degree and a minimum of three years of relevant experience. • Technical skills and the ability to develop solutions to complex technical problems. • Knowledge of and ability to install and use application software. • Knowledge of application software, desktop and file server operating systems, and data communications protocols. • Knowledge of desktop productivity, operating systems for workstation and server messaging clients, anti-virus software, and Web browser applications. • Knowledge of data communication protocols used within the House LAN/WAN environment, electronic messaging protocols, and LAN based email. • Ability to use and support Internet applications. • Knowledge of computer systems security issues and how system security is implemented in the House environment. • Ability to effectively communicate, both orally and in writing, with senior staff, information systems professionals, and the user community. • Employees within this position are expected to demonstrate the following HIR Technical Competencies: Analytics; Application Administration and Integration; Consultation and Outreach; Emergency Response Planning and Risk Management; Hardware Installation and Management; Information Assurance; Information Resources Strategy and Planning; Information Systems/Network Security; Information Technology Support; Inventory Management; Knowledge of Emerging Trends and Industry Best Practices; Network Management; Project Management; Quality Assurance and Testing; and Telecommunications. • All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution. • All employees in leadership positions within CAO are expected to demonstrate the following leadership competencies: Coalition Building, Decision-Making, Leading People, Results Orientation, and Strategic Planning.
Contacts
- Address CAO
441 2nd St
Washington, DC 20515
- Name: CAO Human Resources
- Phone: 202-225-2926
Map