The Health Systems Specialist position is under the Office of the Associate Medical Center Director (AMCD). This position provides 2nd Level supervision to the Veterans Transportation Service and Fleet Operations/Management. **PREFERRED EXPERIENCE/CERTIFICATION: LOOKING FOR A CANDIDATE WITH A CLINICAL BACKGROUND OR A STRONG HISTORY OF WORKING WITH CLINICAL TEAMS. BLACK BELT CERTIFICATION IN LEAN AND/OR SIX SIGMA IS ALSO HIGHLY DESIRED BUT NOT REQUIRED**

Duties

This position provides 2nd Level supervision to the Veterans Transportation Service and the Fleet Operations/Management. In addition, this position also provides a provision of advisory services to the Associate Medical Center Director and top-level management on the complex management and patient care concerns of the Medical Center including, strategic planning, Medical Center Goals, program emphasis, resource allocations and key personnel. Duties Include: Supervisory Responsibilities: Supervises, plans, and directs overall personnel management activities. Exercises supervisory authorities and responsibilities involving administrative and personnel management functions related to the staff supervised. Reviews positions to determine the need and accuracy of position descriptions and recommends changes in position classification, subject to approval by higher level officials. Makes or approves the selection of subordinate employees. Assigns, reviews, and approves work and evaluates employee performance. Receives and resolves group grievances or serious employee complaints. Effects disciplinary measures as appropriate to the authority delegated in this area. Assists the AMCD to approve within grade increases, extensive overtime, and employee travel. Management and Program Analysis: Acts as the primary liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices. Monitors and manages incoming actions and requests from initial receipt to completion and closeout. Analyzes the subject matter of incoming information for appropriate distribution to offices internal or external to the office. Participates in special information flow studies, analyses, presentations and briefings. Works with ELT support staff in assigning, reviewing, and updating the overall facility strategic planning goals. Coordinates the completion and submission of the AMCD annual strategic plan and budget submission wile completing monthly reviews nd updates. Conducts analytical studies on operational processes, issue topics, or related special projects. Works in coordination with other internal reviewing services regarding routine audits nd internal/external reviews of a national concern. Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows. Manages and coordinates online communication tools such as assigned intranet websites, internal SharePoint website collection, and other related informational tools in consultation with communication specialists. Coordinates events hosted by officials, including town hall meetings with internal staff, with assistance from continuing educational staff nd initiatives when warranted. Quality/Productivity Program Administration: Assists the AMCD on routine aspects of tasks to support the administration of established quality and productivity programs for the organization. Participates in developing short-and long-range goals related to the organization's quality assurance plan. Performs other related duties s assigned. Work Schedule:Monday-Friday 8:00 AM to 4:30 PM Telework: Ad-hoc may be available after training. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist (Office of Associate Medical Center Director - AMCD)/PD234720 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, facility applicants must meet all requirements within 30 days of the closing date of this announcement. Non-facility applicnts must meet all requirements by the closing date of this announcement, 08/16/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. **PREFERRED EXPERIENCE/CERTIFICATION: LOOKING FOR A CANDIDATE WITH A CLINICAL BACKGROUND OR A STRONG HISTORY OF WORKING WITH CLINICAL TEAMS. BLACK BELT CERTIFICATION IN LEAN AND/OR SIX SIGMA IS ALSO HIGHLY DESIRED BUT NOT REQUIRED** You may qualify based on your experience and/or education as described below: You will be rated on the following Competencies for this position: Basic - Individual Occupational Requirement: Education GS-5 and GS-6 grade levels: Major study - Hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Experience - Positions above GS-5: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative areas such as budget, personnel, and procurement. In addition to the basic requirement as stated above the following is the experience requirement to qualify at the GS-12 grade level in this occupation. Specialized Experience - GS-12: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: In-depth knowledge of healthcare service administration, continuous quality improvement, data analysis, and healthcare principles, theories and practices; skill in applying advanced qualitative and quantitative techniques and methods to perform management analysis of programs; extensive knowledge of the characteristics of the health care delivery system service, organizations, programs, and requirements of healthcare delivery systems; comprehensive knowledge of broad agency administrative practices such as correspondence control practices, office processes, regulations, and rules in keeping with senior management decision makers affecting the administration and delivery of healthcare services; skill in hospital administration principles, theories, and practices; ability to independently investigate issues, analyze problems, and present both written and oral recommendations. There is no educational substitution at the GS-12 grade level. You will be rated on the following competencies based on your application for this position. Analysis and Problem SolvingCommunicationCritical ThinkingPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some travel is required. No other special physical demands are required of this work. Working Conditions: Duties are performed primarily in an adequately lighted and climate-controlled office, classroom, or conference room setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: Woa Townsend
• Phone: 317-988-0059 X180059
• Email: [email protected]