This position serves as the Supervisory Program Specialist for the local Office of Community Care and oversees and is responsible for the delivery, coordination, utilization, quality, cost-effectiveness, and timeliness of health and health care services rendered to patients outside of the VACCHCS facility, regardless of the vehicle or mechanism (i.e. third-party administrator, Community Care Network (CCN), contract, fee-for service, memorandum of understanding, sharing agreement, etc.).

Duties

Major Duties: Performs the administrative and personnel management functions relative to staff supervised. Directly supervises approximately 1 Program Analysts (GS-9), 2 Budget Analysts (GS-9), 2 Supervisor Financial Account Technicians (GS-9), 2 Supervisor Medical Support Assistants (GS-8), and 2 Advanced Medical Support Assistant (GS-6). Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Develops indicators to provide objective evidence of the effectiveness of quality procedures and controls. Investigates and analyzes adverse quality trends or conditions and initiates corrective action. Designs studies, training programs and organization strategies for identifying opportunities to improve customer service and process quality. Develops both long and short-range policies and plans for the organization and manages Community Care needs of the Health Care System. Devotes a considerable amount of time and attention to budget and fiscal management and accounting activities in order to provide the most value-added and cost-effective health care in the community Maintain strong relationships with active and potential Community Care partners, providers, and contractors in support high-value, high-quality for patients and to manage all administrative, clinical, and financial issues related to care in the community. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD01693O Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/12/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Project and program planning, execution and management. Proficient in the use of a personal computer and computer systems and familiarity with word processing, spreadsheet, and database packages Managing the operations of the Medical Center to include administrative and clinical functions. Flexibility and experience to interface with individuals at all levels of the hospital, including clinical and administrative services. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a master's degree. You will be rated on the following Competencies for this position: AccountabilityChange ManagementEducation and TrainingFinancial ManagementPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical demands are consistent with those of an administrative position For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Fresno VA Medical Center 2615 East Clinton Avenue Fresno, CA 93703 US
• Name: Dana Mitchell
• Phone: (415) 221-4810 X25781
• Email: [email protected]