This position located in Visitor and Resource Protection. The incumbent is responsible for providing guidance and direction for planning, implementation, and troubleshooting IT systems. Oversees the body worn camera system and providing system support for the electronic records management system for the law enforcement program. Open to the first 75 applicants or until 08/15/2023 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

The major duties of the Supervisory Information Technology position include, but are not limited to, the following: Supervises a complex technology program requiring the analysis, modification, and development of new methods and approaches, interpreting and adapting guidelines, and implementing recommendations. These duties include, hiring, evaluating, disciplining, training, developing, and rewarding employees. Develops and implements long-term information technology implementation strategies to ensure field operational systems continue to meet administrative directives. Establishes a long-term procurement strategy to provide complex acquisition support by preparing, verifying, and documenting contract awards, modifications, interagency agreements and various other complex procurement and contract administration functions. Ensures that IT services are delivered to customers in accordance with established customer service standards and provides technical IT support to ensure that IT programs and activities are timely executed and meet standards and requirements.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-08/15/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. Basic Requirements: To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below. Ensure that this experience is clearly described in your resume: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To qualify for the Supervisory Information Technology Specialist position at the GS-14 grade level, you must meet the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of: 1) Leading and supervising IT systems professionals in managing IT systems; (2) evaluating new and emerging IT security methods and principles and the feasibility of proposed new systems and applications software projects; (3) evaluating systems and network products for use; (4) managing equipment, software, financial resources, and key personnel to support maintenance of systems operations to continue and/or improve operational performance. You must include hours per week worked. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Visitor and Resource Protection 1849 C Street, NW Washington, DC 20240 US
• Name: Washington Office
• Email: [email protected]