The Medical Administrative Assistant (Administrative Officer of the Day - AOD) is located in the Business Office, Benefits Section, within the Minneapolis VA Health Care System. The AOD assumes the lead role for the interpretation and application of patient transfer requirements and represents the medical center director in all non-policy making administrative matters occurring when assigned to other than a normal tour of duty.

Duties

Major duties include, but are not limited to: Delegated full authority and responsibility to exercise the medical center director's liberty in health administration matters. Represents management in matters pertaining to the lawful provision of health care of veterans in the VA medical center. Maintains continuity of functions and provides full administrative support during other than normal tours of duty to clinical and administrative medical center staff. Interprets and applies VA rules and regulations relating to determining legal eligibility to benefits relating to benefits relating to hospital admission, nursing home, domiciliary, fee basis, outpatient care, dental treatment, prosthetic appliances, patient transfer, and beneficiary travel. Authorized, as Certifying Officer, to certify documents pertaining to the administration of laws concerning VA. Coordinates the resolution of medical-legal problems concerning the medical center. Ensures that appropriate legal, regulatory, and policy requirements are met. Provides administrative authority, guidance, and advice to Medical Officer of the Day (MOD), Surgical Officer of the Day (SOD), Psychiatric Officer of the Day (POD) and all other clinical and administrative staff concerning administrative matters necessary for the operation of the medical center during other than normal tours. Coordinates non-routine contacts received at the medical center. Completes Veteran applications for eligibility and subsequent enrollment process. Maintains good public and media relations and establishes and maintains a liaison relationship with the Public Affairs Office. Prepares and maintains daily Gains and Losses Sheet and other related statistical reports such as bed inventory and bed availability. Completes necessary paperwork for veteran deaths. Investigates unusual incidents, occurring during tour, involving the welfare, injury, or abuse of patients. Responsible for calling in all necessary employees on an overtime basis to attend to patient care needs or for emergency repairs, including calling in physicians as requested by the MOD. Performs other duties as assigned. Work Schedule: Monday - Friday, holidays, between the hours of 5:00am - 6:00pm Telework: Ad Hoc only Virtual: This is not a virtual position. Position Description/PD#: 60694A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Specialized experience includes: Applying VA policy, procedure, and regulations when assisting the Veteran population; Advising veterans of all applicable medical center programs and services; Leading, guiding, and/or mentoring other staff; Providing orientation, situational and technical advise to medical and clinical staff regarding administrative operational policy and procedures. You will be rated on the following Competencies for this position: Interpersonal SkillsMedical InformationOrganizational StewardshipProblem SolvingTechnical Credibility Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Amanda Martin
• Phone: 313-576-3024
• Email: [email protected]