The Battle Creek VA Medical Center is recruiting for a Program Support Assistant. The Program Support Assistant will function in Chief of Staff, Credentialing and Privileging Service.

Duties

The Selectee will be assigned to the Credentialing and Privileging section of the Chie of Staff office and will serve as a dependent practitioner credentialer. The selectee will be responsible for providing administrative and technical direction and support to the credentialing operations for the Medical Center. Duties include, but are not limited to: Ability to communicate orally technical information to a diverse group of individuals with varying levels of understanding Skill in using software applications such as word processing and databases and internet database applications for data entry, file maintenance and data retrieval Attention to detail to analyze applications, documents, files and other material pertaining to the credentialing program Manage multiple projects and priorities and meet deadlines Assures application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account meet technical requirements Determines processes for coordination of incoming data and documents from a variety of sources Reviews documents and applications for omissions and inconsistencies and assures data entry is complete and accurate to meet VHA policy and regulation, and TJC standards Work Schedule: Monday - Friday, 8:00 am - 4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Credentialing Specialist)/PD99868A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/17/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Educating providers and serves as a technical resource on application requirements and deadlines Communicate with providers and appropriate service chief to assure timely completion of application and system requirements Collection, compilation, and validation of data and documents in support of the department Performs work involving the tracking of data and documents in support of the department Coordinates periodic evaluation processes with appropriate officials in the clinical department and prepares requested documentation for review by the Credentials Committee, Chief of Staff, and Medical Center Director. You will be rated on the following Competencies for this position: Attention to Detail Planning and Evaluating Problem Solving Self-Management Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Occasionally, light physical effort maybe required, such as that involved with walking, stair climbing, and carrying of light office items.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Battle Creek VA Medical Center 5500 Armstrong Road Battle Creek, MI 49037 US
• Name: April Chiappetta
• Phone: 260-445-7238
• Email: [email protected]