About the Position: Serves as a Supervisory Public Safety Dispatcher performing duties for Directorate of Emergency Services, Police Services, Fire Services and Emergency Medical Services Divisions. Plans work to be accomplished by subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employee

Duties

Responsible for caller interrogation to determine the problem and the nature of the call. Identifies the nature of emergency, level of response required, and provides this and any additional information to the responding units. Continuously monitors the installation alarmed facilities, which are linked to the primary monitor/dispatch site. Advises police patrol personnel of appropriate response required for each facility, and monitors for correct response from the facility. Provides emergency medical dispatching and pre-arrival instructions to callers with medical emergencies. Monitors and logs status and availability of police, fire and medical field units to assure an appropriate response is made using a Computer Automated Dispatching System (CADS). Receives, relays, and transfers messages for department personnel. Prepares police blotters, journals, and other associated police and emergency response reports, filing and other administrative duties as required. Use automated information systems to access law enforcement sensitive information.

Requirements

• This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one year probation to assess your ability to perform supervisory duties is required unless previously completed.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent must be able to obtain and maintain eligibility at the Secret level using a Tier 3 background investigation.
• Completion of a pre-employment Physical Examination is required. The incumbent must meet established hearing and vision tests, and be able to distinguish colors.
• In accordance with Change 3 of AR 600-85, Alcohol and Drug Abuse Prevention and Control Program, must successfully pass a urinalysis for illegal drug use prior to appointment and periodically thereafter.
• Due to the nature of this position, employees are required to work both planned and unscheduled overtime.
• Clearance by Installation Security Office background check prior to employment.
• Must successfully complete 911 communications and national crime information center (NCIC) training and maintain current certification.
• Failure to maintain minimum standards as outlined in local policy may result in termination of employment.
• Position is subject to rotating shift work. The incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays) and must wear a uniform while on duty.
• Incumbent is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition or installation closure. Must report to the duty station at the regularly scheduled time.
• Must be able to obtain and maintain Emergency Medical Dispatching, Emergency Police Dispatching, Emergency Fire Dispatching certification.
• The incumbent is required to possess and maintain certification Maryland State Hazardous Materials Awareness through an accredited source. Maryland State Police Criminal Justice Information System Certification.
• The incumbent is required to possess and maintain certification in CPR and first aid through an accredited source.
• The incumbent is required to possess and maintain certification in Emergency Police Dispatching through an accredited source.
• The incumbent is required to possess and maintain certification for Maryland State Police Criminal Justice Information System through an accredited source.
• Required to attend National Accredited Public Safety Dispatcher Training. The incumbent is responsible for attaining continuing dispatch and Intrusion Detection education requirements through in-service training that is offered locally.
• The duties of this position require the incumbent to possess and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Separated Military Members: Resumes will be accepted from members of the Armed Forces who indicate in their applications that they are available for appointment within 120 days of the closing date of this announcement. Military members may be appointed while on terminal/transitional leave, before the effective date of their military retirement/separation. Military Retirees: Within the DoD (Department of Defense), including non-appropriated fund positions, the appointment of retired military members within 180 days immediately following the retirement date to a civilian position is subject to the provisions of 5 United States Code 3326 or 5 U.S.C. 5305. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1.) Managing employees of an emergency service department; AND 2.) Providing guidance of emergency dispatcher policy and procedures; AND 3.) Performing crisis intervention with distraught emergency callers during high-risk situations until appropriate emergency field units arrive on scene; AND 4.) Determining appropriate jurisdiction and services to be rendered based on local policy and procedure. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). Due to the organizations normal progression applicants may qualify with atleast 1 year at the next lower grader (GS-07) or the second lower level (GS-06) Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Ability to plan and organize workOral CommunicationTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Contacts

• Address BF-APF-W0USAA US ARMY GARRISON FT GEO G MEADE HQ DO NOT MAIL Fort Meade, MD 20755 US
• Name: Army Applicant Help Desk