We are committed to: Teamwork: Partnering at all levels and across organizational boundaries for mission accomplishment. Integrity: Adherence to the highest legal and ethical principles in our responsibilities. Excellence: Unrivaled defense intelligence expertise. Service: Putting the welfare of the Nation and commitment to our mission before oneself.

Duties

DIA employs a variety of professionals who serve throughout the workforce to ensure successful operations. To view this position’s duties, click Vacancies to be directed to DIA’s online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the “Advanced Search” link and enter in the 6-digit Job Opening ID number in the “Job Opening ID” field.

Requirements

• - U.S. Citizenship - Drug Test - Security Investigation

Qualifications

ASSESSMENT FACTORS1. Is flexible and responds in a timely fashion to changing requirements, priorities, and short deadlines2. Demonstrates excellent oral and written communication skills to compose and deliver responses to complex questions in a clear, concise, and organized manner3. Applies decision making techniques in complex situations to include anticipating and recognizing best practices and choosing options to maximize benefits to the office, directorate, or Agency4. Makes insightful, well-reasoned, and timely decisions by assessing the relevance and impact to the organization5. Takes a lead role to build collaborative working relationships across DIA by encouraging colleagues to engage team members and others on specific or general issuesHIGHLY DESIRED SKILLS 1. Knowledge of ServiceNow Software Asset Management (SAM) Module2. Knowledge of Software Contracts3. Creating/designing ServiceNow Software ReportsPOSITION REQUIREMENTSAll Applicants must meet the following minimum qualification requirements in order to be considered for this position: Requirements may be met either through Education and/or Experience and/or a combination of both.Education:All academic degrees and coursework must be from accredited or pre-accredited institutions. The coursework must be either undergraduate or graduate and must include a minimum of 24 semester hours in one, or a combination of the following: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.Level/Education:GG-07 : One (1) full year of graduate level education; or Bachelor’s degree with superior academic achievementGG-09: Master’s degree or equivalent graduate degree; OR two (2) full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degreeGG-11 and above: Ph.D or equivalent doctoral degree; OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degreeExperience• Must be IT-related (paid or unpaid);• May have involved the completion of specific and intensive training (for example, IT certification);• Should have equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and should have been gained in the same or related field as the work of the position being filled;• Should have been gained in the IT field or through the performance of work where the primary concern was IT; • Should consist of at least one year at a level equivalent to the next lower GG level; And• Must have demonstrated each of the following four competencies: 1. Attention to detail: thorough when performing work and conscientious about attending to detail;2. Customer Service: works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations, knows about available products and services and is committed to providing quality products and services;3. Oral Communication: effectively expresses information, takes into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues and responds appropriately;4. Problem Solving: identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives and makes appropriate recommendations. and Specialized ExperienceSpecialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.

Contacts

• Address Defense Intelligence Agency Bolling AFB Washington, DC 20340
• Name: Civilian Operations Division
• Phone: Not Available