About the Position: Serve as a Medical Support Assistant (OA) at the Defense Health Agency (DHA), Small Market and Stand Alone Organization (SSO) Medical Treatment Facility (MTF), West Point, NY. This is a Direct Hire Solicitation

Duties

Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting. Enter, manipulate and/or retrieve information and data from automated systems. Complete request forms, manually or automated, for individual patient orders, blood work, and other requests. Maintain and monitor patient appointment schedules for the clinic/practice. Initial point of contact for patients and visitors. Maintain patient records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• All employees assigned to a Military Treatment Facility (MTF) are required to be screened for applicable immunizations regardless of series, based on occupational risk, and are subject to missing/required immunizations.
• This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This is an inclement weather essential position. The incumbent is expected to make every attempt to report for duty on time, and/or remain on duty during severe weather conditions.
• This position may require the incumbent to work on any day or shift, including PMs, nights, weekends, holidays, or on an "on call" basis, necessary to meet mission requirements.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes entering, manipulating, and retrieving information and data from automated systems; recording and relaying messages and redirecting calls; and maintaining records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. AND Proficiency Requirement: In addition to meeting the experience and/or education requirements, this position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CL DHA STAND-ALONE MKT-KELLER ACH DO NOT USE West Point, NY 10996 US
• Name: Army Applicant Help Desk