Job opening: MISSION SUPPORT SPECIALIST (GENERALIST)
Salary: $52 912 - 84 135 per year
Published at: Jul 13 2023
Employment Type: Full-time
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, San Diego Sector, Mission Readiness Operations Division, Operation Support Branch located in Chula Vista, CA.
Duties
This position allows you to use your knowledge and experience carrying out a wide variety of administrative functions related to mission readiness.
This position starts at a salary of $52,912.00 (GS-7, Step 1) to $84,135.00 (GS-9, Step 10) with promotion potential to $84,135.00 (GS-9, Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
As a Mission Support Specialist (Generalist), you will assist with providing direct advice and guidance to USBP employees at all levels. You will develop and/or modify administrative program work methods, approaches, or procedures to deliver effective customer service. Duties and responsibilities include:
Processing lost, stolen, destroyed or missing property; assisting with conducting inventories, record management, and preparing/ processing various property reports; assisting with managing pay, overtime, leave and administration; researching suppliers and working with requesters to procure goods/services, preparing required documentation for approval.
Providing support to process damaged vehicles and scheduling repairs; arranging for delivery of fleet equipment and parts for repairs/ services; maintaining records management for producing various fleet reports; applying knowledge of laws, regulations, and policies for personnel benefits and entitlements to provide general guidance and information for coverage options.
Assisting with the fleet card program including ordering cards, performing audits, extracting reports, and reconciling invoices; coordinating bulk fuel delivery, invoicing, and payment; tracking mileage for fleet vehicles and equipment for scheduled services and safety inspections; coordinating with staff to ensure actions are completed in a timely manner.
Coordinating facility repairs and recording requests in facilities management systems; participating in studies and analytical projects related to current and proposed initiatives; gathering information and preparing reports with data from internal data sources as well as other automation systems for regular and/or one-time needs by staff and management.
Qualifications
Experience:
You qualify for the GS-7 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Performing duties such as preparing budget and personnel action requests and updating budget spreadsheets;
Conducting new employee orientation;
Coordinating office (including inner office) moves and telephone services;
Monitoring the use of organizational vehicles;
Analyzing workflow and office procedures and advising staff on procedures and requirements.
You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting in the inventory of local property;
Providing technical assistance and support services to management;
Verifying accuracy and completeness of information;
Assisting in gathering metrics for reports and other evaluation products;
Reviewing information and reconciling conflicting data.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Education Substitution:
GS-7: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the skills necessary to do this job. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours.-OR-
Superior Academic Achievement (SAA) may also substitute for the experience required at this level. SAA is defined as a Bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, having a class standing in the upper third of a graduating class or major subdivision, or membership in a national scholastic honor society.
GS-9: A Master's degree, two full years of graduate education, a J.D. or an LL.B. degree from an accredited college or university may substitute for experience required at this level. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
Combining Education and Experience: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/19/2023.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military
A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
Participation in a study abroad program sponsored by a U.S. affiliated college or university
Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Contacts
- Address United States Border Patrol
Please read entire announcement
Please apply online
Washington, DC 20229
US
- Name: CBP Hiring Center
- Phone: 952-857-2932
- Email: [email protected]
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