This is a Detail or Temporary Promotion NTE 90 days (May be made permanent without further competition).

Duties

Major duty and responsibility areas include: Consultation and Education Clinical Policy/Governance Technology and Data Human Factors Management of Projects The Program Analyst: Serves as the knowledge expert for the electronic health record and associated clinical software; integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems; develops educational programs and instructional materials and appropriate tools to educate users and support staff at all levels, and trains others to deliver educational programs; examines the need for change throughout the organization; determines what changes need to be aligned and how to do it; and leads or participates on process improvement, root cause analysis, and system redesign teams; Exercises expertise in clinical operations; develops and/or oversees the development of information related to patient care; develops performance management tracking tools; and extracts, analyzes, and provides data to assess treatment impacts such as clinical endpoints, health status outcomes, etc. Applies statistical analyses and interprets their significance including validity of measures used to generate outcomes related to patient management systems and chairs/participates in a variety of information technology and information management committees; Integrates software applications for clinical services by (1) evaluating the unique needs of the specific clinical services in conjunction with the capabilities of the software; (2) reviewing the effectiveness of the systems and procedures; and (3) troubleshooting when functionality is compromised; and utilizes the applicable software manager menu systems and tools, develops, modifies, and tests components specific to fields and data that individualize/customize applications to user roles/needs; Improves efficiency and effectiveness of processes by utilizing knowledge of human factors, usability of redesigned health information systems (i.e., software and hardware), and knowledge of human physical and psychological barriers to usability; conducts tests to analyze usability, sequencing, flow, etc., ensuring adaptability of the process(es) to the workflow and that the processes used are the most efficient and effective; and redesigns and customizes business processes; Guides the evolution of clinical software and processes using creative and well-developed interpersonal skills to achieve effective communication with the end users; and, Performs all other duties as assigned. Work Schedule: Monday - Friday, 8 AM - 4:30 PM Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Ad-Hoc Telework may be authorized. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD010990 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/24/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your specialized experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. You must have 1 year of experience performing ALL of the following tasks: Applying advanced practices, theories, and emerging information in health care delivery, health informatics, and applications Using automation and software systems that affect clinical practice Providing leadership Communicating orally and in a variety of written media with all levels of end users, managers, internal, and external to the facility. The experience must clearly show that you have the knowledge needed to successfully perform the duties of the position: ???????Knowledge of health care delivery systems Knowledge of data life cycle including data design, collection, and management Knowledge of analytical techniques You will be rated on the following competencies: Interpersonal Skills Self-Management Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address George H O'Brien Jr VA Medical Center 300 Veterans Boulevard Big Spring, TX 79720 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]