The Supervisory Vocational Rehabilitation Counselor (SVRC) supervises Veterans Readiness & Employment staff at out-based locations and/or within the Anchorage Regional Office. The SVRC is responsible for administration and work load management within the Division, reporting issues to the Assistant Veterans Readiness & Employment Officer with suggested corrections needed, to assure that goals in the areas of timeliness, accuracy, cost, customer satisfaction and employee development are met.

Duties

The SVRC Functions as first level supervisor for the VR&E personnel located at the Regional Office or out-based facilities, providing advice and guidance on unusual or unprecedented problems. The work supervised is vital to the processes through which VBA directly serves the public. The SVRC is responsible for interviewing and recommending selection of employees to the VR&E Officer. Is also responsible for training and monitoring performance of employees within the unit. Prepares performance ratings, resolves disciplinary and performance problems, and assesses the ongoing training needs of the employees supervised at the out based locations. The SVRC must demonstrate a commitment to equal employment opportunity principles. The SVRC needs a wide breadth of knowledge and expertise regarding VR&E protocols, regulations and laws. The SVRC will review and provide consultation and supervision regarding the most difficult cases, using expertise, training and experience beyond the journeyman level of line VR&E Counselors. This also includes broad expertise of divisional operations to provide supervision and management of the Employment Coordinator and Program Specialist positions. The SVRC is responsible for reviewing files for quality assurance, contributing to the development of reports, such as Systematic Analyses of Operations (SAO's), quarterly reports, congressional and IRS inquiries and white papers. The SVRC is supervised and accountable to the VR&E officer, with consultation of the assistant VR&E officer.The SVRC collects accurate data relating to the various work activities in the Regional Office and/or out-based offices, analyzes fluctuations, short- and long-term trends and achievements and/or failures in customer expectations. The incumbent prepares accurate reports and analysis as required by the VR&E Officer, including Systematic Analysis of Operations (SAO's) and reports on special projects. The incumbent establishes internal controls to prevent fraud, waste, abuse and misappropriation of government funds and property. Identifies and recommends to the VR&E officer changes needed for improvement of operations or service and takes action as directed. The incumbent prepares a budget for travel funds for employees under their supervision and monitors the use of travel funds. The SVRC provides clinical supervision and technical support and supervision as needed for accomplishing the work of the unit. Analyzes, interprets and managerially enforces the application of laws, regulations and rules as they affect policies, procedures and methods of operations. Also performs administrative and personnel management functions relative to staff supervised as directed. Enforces and manages performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance and demonstrates and conducts work performance critiques. Provides formal and informal feedback and periodically evaluates employee performance. Exercises supervisory authorities and responsibilities involving work assignments and reviews, as well as the administrative and personnel management functions relative to the staff supervised. Supports transitional processes required involving the selected components to the work division to meet balanced scorecard goals. Resolves informal complaints and grievances. Develops performance improvement plans, recommending personnel actions as necessary. Provides advice and counsel to employees related to work and administrative matters, effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves/disapproves leave request. Assures that subordinates training is current, and fully complies with the provisions of safety regulations. Recommends awards and motivational activities. Fifty percent of the position is directed at exercising direct supervisory and managerial tasks. Work Schedule: Full-time, Monday through Friday from 0800AM-0430PM Compressed/Flexible: NotAvailable Telework: Yes, in accordance to agency policy Virtual: This is not a virtual position. Position Description/PD#: Supervisory Vocational Rehabilitation Counselor/39814A Relocation/Recruitment Incentives: Relocation is Authorized Financial Disclosure Report: Required-Selectee at the GS-13 will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a Supervisory probationary period, if not already served.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/24/2023. 1. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. 2. INDIVIDUAL OCCUPATIONAL REQUIREMENT - BASIC EDUCATION REQUIREMENT: To be considered for this position, you must meet this basic educational requirement and have one of the following degrees. Your application MUST include a legible transcript (not diploma) stating the degree has been conferred or that you have graduated. Satisfactory completion in an accredited college or university of all the requirements for a master's degree in rehabilitation counseling, including an internship; OR a master's degree in counseling psychology or a related field, including 30 semester hours of course work in foundations of rehabilitation counseling, human growth and development, counseling theories and techniques, vocational assessment, career development, job placement, case management, and medical/psycho-social aspects of disability. Total graduate study must have included or been supplemented by a supervised internship. [For master's degree programs without a supervised internship/practicum, substitution is allowed for successful professional experience following completion of the master's degree. Experience suitable for substitution must be one full year in direct delivery of vocational rehabilitation services to adults with disabilities in rehabilitation programs, other than those in correctional facilities. The experience or internship/practicum must have been supervised by a professional in vocational rehabilitation or a closely related professional field that typically has oversight for vocational rehabilitation programs.] 3. MINIMUM QUALIFICATIONS REQUIREMENTS: In addition to the time-in-grade and education requirements (above), you must also meet the following grade-specific qualification requirements. NON-QUALIFYING EXPERIENCE: Vocational rehabilitation experience obtained prior to completion of the requirements for the master's degree is not qualifying. NON-QUALIFYING EXPERIENCE: Vocational rehabilitation experience obtained prior to completion of the requirements for the master's degree is not qualifying. If one year of work experience is credited for the Basic Requirement, that year cannot also be used for qualifying at the GS-11 level GS-13 Grade Level: Basic educational requirement AND Specialized Experience: In addition to meeting the Basic educational Requirements stated above, one year of post- graduate level professional vocational rehabilitation counseling experience, equivalent to the GS-12 level is required. Specialized experience: One year of specialized experience equivalent to at least the next lower grade (GS-12). Specialized experience is defined as one (1) full year of performance of technical assignments affecting the entire field of VA's Vocational Rehabilitation & Employment (VR&E) division. Your resume/application must support your response. To meet the specialized experience, your resume should reflect: Experience in conducting assessments of veterans employability; Involvement in the development of appropriate vocational goals and subsequent objectives outlined in rehabilitation plans; Providing case management services to veterans while pursuing their rehabilitation plans (e.g. personal contact regarding achievement of vocational goals, referral for medical or ancillary services, and responding efficiently to veterans concerns); Experience in training; and understanding and clearly explaining to veterans, the benefits and services available through the VR&E program. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is performed mainly in an office environment with minimal exposure to injury. Frequent mental and visual concentration for computer usage and reading/assimilating technical information and for observing and recognizing behavioral cues. Requires the ability to receive detailed information through verbal and written communication., including active listening for rapport building and counseling. Alternates walking and sitting throughout workday. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Anchorage Regional Benefit Office 1201 North Muldoon Road Anchorage, AK 99504 US
• Name: Gena McDaniel
• Phone: 575-323-7575
• Email: [email protected]