This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Direct Hire Memorandum to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This position is located within the Department of Nursing at Brooke Army Medical Center, Fort Sam Houston, Bexar, Texas.

Duties

Performs a variety of Front Desk receptionist and other clerical duties in support of patient care and treatment in the Occupational Health (OH) Clinic of this Regional Medical Treatment Facility. Uses the Automated Data System (ADS) and Composite Health Care System (CHCS) computer systems in performance of duties. Employee may be required to fill in for a clinic/section other than the one assigned, to cover short term staffing shortages due to other employees being on sick or annual leave, position vacancies, high workload, etc. Receives visitors and telephone calls, including family members, unit representatives, supervisors, personnel office representatives, military police, and chaplains. Relays incoming calls and messages to the staff. Screens patients to determine the purpose of their visit and checks their eligibility for treatment.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• This position is an Inclement Weather Essential position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical and administrative support functions such as record keeping, answering telephone calls, receiving patients, and/or scheduling patient appointments; utilize automated health care systems to enter/retrieved information This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk